Tracy Jacobsen
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Tracy Jacobsen has over 18 years of experience in customer service, reception, and secretarial roles. She is proficient in Microsoft Office programs and accounting software like QuickBooks. Her resume highlights experience at an eye clinic, home improvement company, law office, and wholesale distribution business where she handled tasks like making appointments, processing orders, and providing customer support. She has an Associate's Degree in Business Management and is currently taking night classes to complete her degree.
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AdminResJackie Torres
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Jacqueline Torres has over 15 years of experience providing administrative support. She currently works as an Administrative Assistant and Service Coordinator at JCT Mechanical, where she handles administrative tasks, service coordination, billing, and customer service. Prior to this, she worked in various administrative roles, including at Sygma Network, LA County Department of Mental Health, Waste Management, and JCT Company. She has strong computer skills and experience with programs like Microsoft Office, Computer Ease, and Peachtree.sheila resume
sheila resumeSheila Hardie
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Sheila Hardie has over 20 years of experience in medical administration, education, and business management. She has strong skills in areas such as written and verbal communication, medical terminology, coding, billing, and using Microsoft Office programs. Her career has included roles as a medical records scanner, substitute teacher's assistant, insurance clerk, and manager at retail stores. She has a diploma in Medical Office Administration and some college credits in business management. Her certifications include New York State teacher aide certifications and passing state examinations in medical office administration.Referral Coordinator
Referral CoordinatorRozzlyn Bashline
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Rozzlyn Bashline is seeking a position as a referral coordinator where she can utilize her initiative, capabilities, and positive work ethic. She has over 10 years of experience in medical offices providing excellent customer service and coordinating referrals. Her qualifications include discretion, organization, communication skills, and the ability to manage multiple tasks. Currently, she works as a senior referral coordinator responsible for obtaining insurance precertification and forwarding specialist reports.Tracy Jacobsen
- 1. Tracy A. Jacobsen 892 Maple Ave Apt #2 Honesdale, Pa 18431 howard.tracya@gmail.com 570-616-5686 Objective: With 18 years of customer service and reception and secretarial experience, I am a front line customer orientated person. Excelling as a main point of contact for all business relations. I am proficient with Microsoft Excel, Word, Outlook, AS400, Nextgen, Quickbooks and Daytimer and can easily grasp most computer programs fairly quick. EXPERIENCE Northeastern Eye Institute – Honesdale, Pennsylvania 4/2/13 - 11/21/13 Front desk/Optician Trained to answer all incoming telephone calls and make appointments for the Doctor's including handling customer emergency's. I was also trained to be able to take new prescription orders as well as as adjustments and repairs to patients glasses R3 Home Improvement – Honesdale, Pennsylvania 1/05/12 – 4/3/13 Bookkeeper – Accounts receivable/payable I was in charge of making all store deposits, verifying daily reports, invoicing the customer's and store charge accounts, paying all store bills as well as general office work. Law Office's of Bugaj/Fischer – Honesdale, Pennsylvania 5/31/09 – 5/11/11 Receptionist/Secretary I was in charge of answering all incoming telephone calls as well as relaying messages from the attorneys to the clients. I typed dictated letters to clients as well as to other attorneys, I filed legal papers on a timely basis. I scheduled appointments for both of the attorneys. 4urplace.com Insulation Sysemts – Honesdale, Pennsylvania 10/31/06 – 4/20/09 Office manger I processed all mail orders for a wholesale distribution business. I answered all telephone calls, paid all office accounts, operated computer programs such as Excel, Word, Outlook, Quickbooks and Daytimer. Top Notch Distributors – Honesdale, Pennsylvania 6/17/99 – 8/5/04 Customer Service/Reception I was responsible for creating customer return paperwork, account credits and upkeep of multiple accounts. I ran all customer credit card orders, tracked their shipments, while handling customer service calls.
- 2. EDUCATION Lackawnna College – Hawley, Pennsylvania 8/01/99 – Present Currently back in night classes after taking a break a few years for my Associates Degree in Business Management Forest City Regional High School – Forest City, Pennsylvania 8/1/94 – 7/12/99 High School diploma REFERENCES Professional: Dawn Panullo - 570-253-1702 Northeastern Eye Institute - Manager Gary DeMasi – 570-647-9163 – 4urplace.com – Owner Mary Olver – 570-352-2549 – Northeastern Eye Institute – Co-Worker Personal: Jamie Savage – 570-493-2001 – Co-Worker at Northeastern Eye Kathy Johnson – 570-229-0482 – Co-Worker at Northeastern Eye Deidre Hild – 570-217-6138 – Friend of 21+ years