This document is a resume for Wendy Yvonne Hancock summarizing her work experience and skills. She has over 8 years of experience as a service office manager, handling tasks with accuracy and efficiency. Her core competencies include multi-tasking, organization, attention to detail, communication skills, and time management. She is also skilled in clerical work, administration, active listening, coordination, reading comprehension, time management, judgment, and customer service orientation. Her previous roles include service office manager, receptionist, server, cashier, and hostess.