UBS Mortgage Transaction Manager description
1 like165 views
The Transaction Manager supports non-deal structure issues for UBS's Mortgage Group, developing custom mortgage solutions and championing clients' issues. They partner with advisors, leadership, and risk management to create suitable solutions for clients. The Transaction Manager also oversees the mortgage pipeline and ensures clients receive a positive experience. Key responsibilities include assessing client needs, coordinating internal/external parties to solve issues, and managing the mortgage pipeline in a timely manner. Qualifications include 8 years of credit and loan structuring experience, understanding of mortgage origination/underwriting, and experience with jumbo/super-jumbo lending.
More Related Content
What's hot (20)
Similar to UBS Mortgage Transaction Manager description (20)
UBS Mortgage Transaction Manager description
- 1. Position: Transaction Manager Title: Associate Director/Director Reports to: Head, Mortgage Transaction Management Location: Weehawken Position overview: The Transaction Manager is part of the Mortgage Group within UBS Wealth Management Banking. The Transaction Manager is responsible for supporting all non-deal structure related issues and may lead the effort in developing custom mortgage solutions as necessary in management escalated transactions. He/She is the champion for the issue and owns all internal coordination to ensure that the most suitable solution is presented to clients when possible. The individual in this role partners with Financial Advisors, Field Leadership, members of the Banking and mortgage leadership teams and Credit Risk Management to create suitable solutions for clients. The TM is also responsible for overseeing the pipeline of clients in process to ensure that all receive a positive client experience. The individual in this role will also work closely with members of the fulfillment support team at our processing partner, Transaction Managers, Client Experience Managers, and UBS Bank USA to ensure that these transactions receive the appropriate level of attention and are completed in a timely and efficient manner. Key competencies and responsibilities include: • Work with clients, Financial Advisors, Mortgage and Banking Product Specialists to properly assess client needs • Work with appropriate internal and external parties to gather information necessary to solve issues and properly communicate those terms with all process stakeholders • Work closely with members of the fulfillment support team at our processing partner, Tampa Branch AG underwriting team and UBS Bank USA to ensure that these transactions receive the appropriate level of attention and are completed in a timely and efficient manner • Possess a strong client service orientation and prior experience in Private Banking/Private Wealth Management lending. • Possess prior experience in residential mortgage lending with a strong knowledge of jumbo/super-jumbo lending. • Be meticulous in follow-up, possess exceptional organization/prioritization skills and ability to manage multiple competing priorities. • Responsible for supporting all non-deal structure related issues, and have the ability to analyze complex loan scenarios and develop custom-tailored solutions to meet the needs of clients • Engage necessary parties to achieve positive results. Examples of typical escalations/issues: o Complaints about individuals supporting leads/loans o Calls that come into Executive Team's office o Pipeline reviews & Process / turn time frustrations o Call monitoring / calibration and reviews o Apology letter reviews / tracking • Manage pipeline for UBS mortgage • Coordinate day-to-day activities and loan requirements with outsourced mortgage fulfillment partner • Monitor and execute incoming requests in a timely manner • Interact across multiple stakeholders and interested parties • Protect the firm from financial, reputational and operational risk through proper diligence of complex client financial scenarios Skills/ Qualifications (i.e. Years of experience, licenses, leadership skills): • Ability to quickly develop internal relationships and gain a solid understanding of the UBS Private Wealth Management business • Minimum of 8 years credit & loan structuring experience • Bachelor's degree preferred • Complete understanding of residential mortgage loan origination and underwriting process • Excellent organizational and negotiation skills • Ability to work in a fast paced, deadline-driven environment • Strong written and verbal communication skills • Strong computer skills (Excel, Word, Access, PowerPoint) • Ability to effectively communicate with clients and multiple levels within UBS organization • Demonstrated ability to influence others and drive change/improvement across processes • Demonstrated prior experience in residential mortgage lending with a strong knowledge of jumbo/ super-jumbo and structured lending • Ability to multi-task and prioritize effectively within a rapidly changing environment