Uk Contact Centre BPO Values
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The document discusses recent acquisitions in the UK contact center industry. It notes that the acquisitions show a trend of lower price/earnings ratios. It questions what a contact center business process outsourcing company would be worth now given this trend of lower multiples in acquisitions.
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Uk Contact Centre BPO Values
- 1. Because, You’re Worth It? 6.8 Here are three recent 120 acquisiLons in the UK 9.3 contact centre industry. 100 What’s interesLng here is the trend for lower price/ 80 8.8 earnings raLos in these Profit (£m) three cases. £m 60 Revenue £m) If you’re a contact centre 40 BPO, what are you worth now? 20 Key 6.8 = AcquisiLon price/ 0 Earnings TLC Vertex Private Sector Vertex Public Sector = AcquisiLon price © Copyright Paul Sco^ 2012 Contact: paulmsco^@bLnternet.com