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Editor's Notes

1. Speaker Notes: Opening from senior member Thank you for attending this important session today. As a Senior member of this company we felt it was important to introduce today’s session as an important part of understanding who we are as a company and the critical role you all play in ensuring we deliver exceptional service both internally and to our Owners. Service is the responsibility of every single person who works for this organisation. As I am sure you are aware we are committed to ensuring each employee across the group has the tools required to do their job, reach their professional goals and deliver count on me customer service.We acknowledge you cannot do if you don’t understand the industry you work in, Wyndham, the company you work for or the product we sell and service. Today you will also obtain some tools that will help you answer those hard questions owners often ask us:- why do I pay levies- why can I never find availability- why do I have to buy on the day……do these sound familiar ? Please take the time today to engage, listen, learn and have some fun!!
2. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
3. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
4. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
5. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
6. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
7. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
8. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
9. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
10. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
11. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
12. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
13. Trainer Speaker Notes: The session today will focus on our product; however we’re not just talking about how credits work and where our resorts are. This session is designed to give you a holistic understanding of: the industry we work in and how Wyndham fits into this picture, who our Owners are, what attracts people to purchase Vacation Ownership, what they value the most from it, and how they go about becoming an owner. We understand that everyone in this room has varying levels of knowledge when it comes to our business and product – some of you will probably know more than us! However, no matter which department you’re from, or what role you have within the business or even how long you’ve been with Wyndham for, it’s equally important for all of us to understand how we contribute to the company’s vision and objectives. So please get involved today, share your knowledge with the rest of the group and keep an open mind to anything new you might learn.
14. Speaker Notes: Wyndham Vacation Resorts Asia Pacific Wyndham Vacation Resorts Asia Pacific is the developer which means we design, build or acquire properties, a marketer which means we sell and promote the product and a manager which means we oversee the operations of the WorldMark South Pacific Club. In over a decade, So we develop properties that are then transferred into the Club for Owners to use. We market and sell the timeshare product, and we manage the Club on behalf of the owners. WorldMark South Pacific Club The WMSPC has grown to be the largest vacation ownership club in the region with more than 44,000 Owners and 24 beautiful resorts locations Australia, Fiji and New Zealand. When Wyndham Vacation Resorts Asia Pacific acquires, builds or develops a property it is placed into the WorldMark South Pacific Club totally debt free. The Club does not make a profit Hotel Group In 2009 we became responsible for managing the WHG in the south pacific region. This additional responsibility for driving the WHG brands within the South Pacific region is an important part of our growth strategy of the company.  Firstly the opportunity to grow the Wyndham brand in the South Pacific region and also growing as a Management company that can compete with the large hotel companies in the South Pacific provides the opportunity to develop our image and drive a larger customer base.
15. Speaker Notes: Wyndham Vacation Resorts Asia Pacific Wyndham Vacation Resorts Asia Pacific is the developer which means we design, build or acquire properties, a marketer which means we sell and promote the product and a manager which means we oversee the operations of the WorldMark South Pacific Club. In over a decade, So we develop properties that are then transferred into the Club for Owners to use. We market and sell the timeshare product, and we manage the Club on behalf of the owners. WorldMark South Pacific Club The WMSPC has grown to be the largest vacation ownership club in the region with more than 44,000 Owners and 24 beautiful resorts locations Australia, Fiji and New Zealand. When Wyndham Vacation Resorts Asia Pacific acquires, builds or develops a property it is placed into the WorldMark South Pacific Club totally debt free. The Club does not make a profit Hotel Group In 2009 we became responsible for managing the WHG in the south pacific region. This additional responsibility for driving the WHG brands within the South Pacific region is an important part of our growth strategy of the company.  Firstly the opportunity to grow the Wyndham brand in the South Pacific region and also growing as a Management company that can compete with the large hotel companies in the South Pacific provides the opportunity to develop our image and drive a larger customer base.
16. Speaker Notes: Wyndham Vacation Resorts Asia Pacific Wyndham Vacation Resorts Asia Pacific is the developer which means we design, build or acquire properties, a marketer which means we sell and promote the product and a manager which means we oversee the operations of the WorldMark South Pacific Club. In over a decade, So we develop properties that are then transferred into the Club for Owners to use. We market and sell the timeshare product, and we manage the Club on behalf of the owners. WorldMark South Pacific Club The WMSPC has grown to be the largest vacation ownership club in the region with more than 44,000 Owners and 24 beautiful resorts locations Australia, Fiji and New Zealand. When Wyndham Vacation Resorts Asia Pacific acquires, builds or develops a property it is placed into the WorldMark South Pacific Club totally debt free. The Club does not make a profit Hotel Group In 2009 we became responsible for managing the WHG in the south pacific region. This additional responsibility for driving the WHG brands within the South Pacific region is an important part of our growth strategy of the company.  Firstly the opportunity to grow the Wyndham brand in the South Pacific region and also growing as a Management company that can compete with the large hotel companies in the South Pacific provides the opportunity to develop our image and drive a larger customer base.
17. Speaker Notes: Wyndham Vacation Resorts Asia Pacific Wyndham Vacation Resorts Asia Pacific is the developer which means we design, build or acquire properties, a marketer which means we sell and promote the product and a manager which means we oversee the operations of the WorldMark South Pacific Club. In over a decade, So we develop properties that are then transferred into the Club for Owners to use. We market and sell the timeshare product, and we manage the Club on behalf of the owners. WorldMark South Pacific Club The WMSPC has grown to be the largest vacation ownership club in the region with more than 44,000 Owners and 24 beautiful resorts locations Australia, Fiji and New Zealand. When Wyndham Vacation Resorts Asia Pacific acquires, builds or develops a property it is placed into the WorldMark South Pacific Club totally debt free. The Club does not make a profit Hotel Group In 2009 we became responsible for managing the WHG in the south pacific region. This additional responsibility for driving the WHG brands within the South Pacific region is an important part of our growth strategy of the company.  Firstly the opportunity to grow the Wyndham brand in the South Pacific region and also growing as a Management company that can compete with the large hotel companies in the South Pacific provides the opportunity to develop our image and drive a larger customer base.
18. Speaker Notes: Wyndham Vacation Resorts Asia Pacific Wyndham Vacation Resorts Asia Pacific is the developer which means we design, build or acquire properties, a marketer which means we sell and promote the product and a manager which means we oversee the operations of the WorldMark South Pacific Club. In over a decade, So we develop properties that are then transferred into the Club for Owners to use. We market and sell the timeshare product, and we manage the Club on behalf of the owners. WorldMark South Pacific Club The WMSPC has grown to be the largest vacation ownership club in the region with more than 44,000 Owners and 24 beautiful resorts locations Australia, Fiji and New Zealand. When Wyndham Vacation Resorts Asia Pacific acquires, builds or develops a property it is placed into the WorldMark South Pacific Club totally debt free. The Club does not make a profit Hotel Group In 2009 we became responsible for managing the WHG in the south pacific region. This additional responsibility for driving the WHG brands within the South Pacific region is an important part of our growth strategy of the company.  Firstly the opportunity to grow the Wyndham brand in the South Pacific region and also growing as a Management company that can compete with the large hotel companies in the South Pacific provides the opportunity to develop our image and drive a larger customer base.
19. Speaker Notes: Wyndham Vacation Resorts Asia Pacific Wyndham Vacation Resorts Asia Pacific is the developer which means we design, build or acquire properties, a marketer which means we sell and promote the product and a manager which means we oversee the operations of the WorldMark South Pacific Club. In over a decade, So we develop properties that are then transferred into the Club for Owners to use. We market and sell the timeshare product, and we manage the Club on behalf of the owners. WorldMark South Pacific Club The WMSPC has grown to be the largest vacation ownership club in the region with more than 44,000 Owners and 24 beautiful resorts locations Australia, Fiji and New Zealand. When Wyndham Vacation Resorts Asia Pacific acquires, builds or develops a property it is placed into the WorldMark South Pacific Club totally debt free. The Club does not make a profit Hotel Group In 2009 we became responsible for managing the WHG in the south pacific region. This additional responsibility for driving the WHG brands within the South Pacific region is an important part of our growth strategy of the company.  Firstly the opportunity to grow the Wyndham brand in the South Pacific region and also growing as a Management company that can compete with the large hotel companies in the South Pacific provides the opportunity to develop our image and drive a larger customer base.