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 Keynote
 Mobility: cMobile
 Microsoft meets SAP
 Feeding information: Business Client
 Simple & Sexy: Screen Personas
 Straightforward and mobile-proof: SAP
Fiori
 The journey of UX
2
Tom Van Doorslaer
SAP Mentor

The road is not straight
 UX is a journey, but there’s no clear destination
 There are many different paths
 The journey is never done
4

The road is bumpy
 No matter which strategic decision you make
 You’ll hit bumps
 Unsatisfied users
 Difficulty supporting new tech
 Dead ends
 Guidance
5

 Desktop based UX
 Moving beyond the SAP Gui
 Simplify screens
 Extend the reach of information

Plan ahead, but not too far
 Start with something easy
 Like wrapping your SAPGUI in the
NWBC
 Then start playing with roles
7
NWBC
Classic Gui

 Introduce Screen personas
 Simplify some screens
 Create customized “portal pages”
8
NWBC
Classic Gui
Screen
Personas

 Play around with sidepanels
 Standard role:
SAP_BSSP_SIDEPANEL_ALL
 Sidepanels also play together with
Personas
9
NWBC
Classic Gui
Screen Personas
Side
panels

Experiment
 Introduce Fiori
 Pilot groups
 Gives IT the chance to get used to it
10
Mobile/Browser
Fiori Launchpad
Fiori
App
Fiori
App

Target: S4Hana
 Fully Fiori enabled
 GUI transactions still available
 NWBC still available
 Convergence of Fiori Launchpad
and NWBC
11
Mobile/Browser
Fiori Launchpad
Fiori
App
Fiori
App

 Mobility
 It’s all about making the right choice
 You want 1 platform for mobile
solutions
 You don’t want to maintain multiple
app versions

Making the right choice
 There is an abundance of mobile solutions
 Each with specific characteristics
 You can’t use all of them
 How do you choose?
13

14
SAP Mobile
Platform
Fiori CMobile Bizztalk
Kony Neptune 3I Movilizer
...

 Most important parameters:
 Audience
 Offline or online
 Backend diversity
15

16
Target Audience
SMP
B2C
SMP
Both
Backend diversity
Connection
Only SAP
Connection
Diverse
cMobile Fiori
SMP / Custom
on gateway
SMP
Offline* Online* Online* Offline*
B2B

Frontend strategy
 Multiple device types
 You don’t want to write a version for each device type
 Multiple screen sizes
 You don’t want to write a version for each screen size
 Native is best
 Yes, but Web-apps are getting better, and so are browsers
17

Frontend strategy
 Combine the best of both worlds
 Native access to sensors
 Native access to offline databases and files
 Platform independence of web-apps
 Central version management of web-apps
 Available skills for web-development
 Hybrid web
18

 Summary:
 The journey to UX can be made at
your own pace
 Pick your favourite quick wins
 Driven by business
 Supported by IT
21

UX - Usability - The road to UX

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UX - Usability - The road to UX

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