際際滷

際際滷Share a Scribd company logo
Uzma Burki
9545543788
uburki@yahoo.com
@UzmaSBurki
www.linkedin.com/in/uzmaburki
20 Swanton Lane, Gaithersburg, MD 20878
CAREER HIGHLIGHTS (FORTUNE 100/200 COMPANIES)
BATTELLE MEMORIAL INSTITUTE, 20152016
Senior Vice President & Chief Human Resources Officer
AMTRAK, 20122015
Senior Vice President, Head of HR Strategy
Organizational Effectiveness & Leadership Development
OTHER COMPANIES
Ameriprise, Citibank, National City Bank (PNC) & American Red Cross
CURRENT EXPERIENCE
ALTVIA CONSULTING, LLC
Owner/Principal consultant, 2010Present
GEORGE MASON UNIVERSITY SCHOOL OF MANAGEMENT
Adjunct Professor, 2011Present
AWARDS
Best Leader, HR Leadership Award for Greater Washington, 2015
MyCareerTrak Excellence Award, 2014
Evanta HR Award: Breakthrough HR Leadership Team, 2014
Amtrak HR Optimas Award, General Excellence, 2014
LATEST BOOK
When Talent Goes Global: What CEOs, Board and Management Teams
Must Learn and Do to Win With a Diverse, Global Workforce, April 2014
KEY COMPETENCIES
EXECUTIVEPROFILE
C-Suite level strategic HR decision-
maker with track record of spearheading
game-changing HR solutions for diverse
businesses with combined revenues
of $113.5B and 325,367 global
employees. Transformational leadership
in optimizing human capital initiatives to
revitalize underperforming companies,
and restore profitability by propelling
performance, innovation and growth
across all business levels.
AWARD WINNING CLEVEL HR EXECUTIVE
Proactive problem-solver
PERSONALSTRENGTHS
Strategic & tactical thinker
TactfulExcellent communicator
Persuasive coach
Strong negotiator
Collaborative
Decisive leader
Responsive
Resourceful
Creative
Highly regarded keynote speaker
Engaging writer
Influential thought leader
Succession
Planning
Board
Governance
& Balanced
Scorecard Workforce
Planning &
Outsourcing
HR Strategic
Planning &
Execution
P&L/
Resource
Cost Controls
Quality,
Process &
Technology
Improvement
Audit &
Compensation
Risk &
Performance
Management
Change
Management
Executive &
Leadership
Development
HR
LEADERSHIP
Uzma Burki
9545543788
uburki@yahoo.com
@UzmaSBurki
www.linkedin.com/in/uzmaburki
20 Swanton Lane, Gaithersburg, MD 20878
TRANSFORMING BUSINESSES
Q What challenges do organizations face when aligning their
business and talent strategies?
A. Change and agility. Competing in a global economy, including
attracting and leveraging global talent, requires strong leadership and
active involvement by the organizations leadership team. Those lacking
in change agility find it difficult to keep up with their competitors.
Q What has been your approach towards deployment of
technology to enable talent management?
A. I always follow an Integrated Talent Management approach which
ensures alignment between HR processes and organizational strategic
objectives. Technology solutions must be cost effective, fit the company
culture, and address the needs of a multi-generational global workforce.
Q What are the biggest HR challenges that the organizations
must overcome in the next few years?
A. I see four key challenges for organizations:
1. Managing change in a holistic and visible manner via top leadership.
2. Aligning talent strategy with regional and global business realities.
3. Creating a diverse and inclusive culture by acquiring talent that offers
the best overall fit, instead of focusing solely on technical competence.
4. Managing risk from a retention and succession perspective.
Q How do you define high performing organizations?
And, what should their leadership teams really focus on?
A. I define high-performing organizations as those that consistently
outperform their competitors through good revenue growth, market
share, profitability, and customer satisfaction. Leadership teams should
focus on developing a global mindset, emotional agility, and cultural
intelligence to effectively manage and motivate a diverse workforce.
Q How do you measure the competitiveness of talent in
high-performing companies?
A. High-performing companies typically use two key metricsnot just
the more obvious quality of hire, but also quality of movement,
which includes promotion rates, internal movement rate, retention,
succession plan compliance/leadership health.
AWARD WINNING CLEVEL HR EXECUTIVE
ACHIEVEMENTS AT A GLANCE
WON MyCareerTrak Excellence Award by
implementing innovative branding for Amtrak
Careers website, gaining 1.2M hits, 10,000
followers, 200K applicants and Social
Recruitment Monitor #1 ranking within 5 months.
RECOGNIZED for highly effective HR strategy
at Amtrak, which led Forbes Magazine to name
Amtrak as a Top U.S. Employer in 2015.
GAINED savings worth $27M at American Red
Cross by restructuring and realigning 10 disparate
HR organizations to bring about efficiencies and
standardization.
ACHIEVED National Citibanks successful
acquisition/merger of Provident Financial Group
with $2.1B in stock.
INTERVIEWED BY
HR Magazine, 2015
Kennedy Consulting Research & Advisory Services
(ALM intelligence), 2015
IQPC Exchange USA, 2015
Insider Profiles Magazine, 2014
Change has to be
embraced as a way of life
and executives must begin
to play an active and visible
role in leading people
through organizational
change whether precipitated
through internal or external
factors. Most organizations
do not focus on the people
side of things and managing
change from this perspective
means winning their hearts
and minds.

CHANGECATALYST

More Related Content

What's hot (18)

Global talent management
Global talent managementGlobal talent management
Global talent management
Dr. Renjith krishnan. K
Redesigning the Role of Talent Acquisition From Transactional to Strategic
Redesigning the Role of Talent Acquisition From Transactional to StrategicRedesigning the Role of Talent Acquisition From Transactional to Strategic
Redesigning the Role of Talent Acquisition From Transactional to Strategic
Glassdoor
Upgrading HR capability- HR Summit 2016, Singapore
Upgrading HR capability- HR Summit 2016, SingaporeUpgrading HR capability- HR Summit 2016, Singapore
Upgrading HR capability- HR Summit 2016, Singapore
Jayesh Menon
From Local to Global: How HR Enabled the Evolution of Aramex International
From Local to Global: How HR Enabled the Evolution of Aramex InternationalFrom Local to Global: How HR Enabled the Evolution of Aramex International
From Local to Global: How HR Enabled the Evolution of Aramex International
The HR Observer
Executive Summary|CEO Summit by Manager Today
Executive Summary|CEO Summit by Manager TodayExecutive Summary|CEO Summit by Manager Today
Executive Summary|CEO Summit by Manager Today
ijaznisar
Internal Talent Mobility: A Case Study
Internal Talent Mobility: A Case StudyInternal Talent Mobility: A Case Study
Internal Talent Mobility: A Case Study
RecruitingDaily.com LLC
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
LinkedIn Talent Solutions
2001178 assignment
2001178 assignment2001178 assignment
2001178 assignment
Aishwariya Veeravelli
An Introduction to Strategic Talent Sourcing
An Introduction to Strategic Talent Sourcing An Introduction to Strategic Talent Sourcing
An Introduction to Strategic Talent Sourcing
Matthew Best
Making Performance Management Work - 10 Keys to Success
Making Performance Management Work - 10 Keys to SuccessMaking Performance Management Work - 10 Keys to Success
Making Performance Management Work - 10 Keys to Success
Josh Bersin
business-simplification-in-human-resources
business-simplification-in-human-resourcesbusiness-simplification-in-human-resources
business-simplification-in-human-resources
Kyle Ku
Fast future the Future of HR Whitepaper
Fast future   the Future of HR WhitepaperFast future   the Future of HR Whitepaper
Fast future the Future of HR Whitepaper
Rohit Talwar
HRM 2.O: Future Trends in HR
HRM 2.O: Future Trends in HRHRM 2.O: Future Trends in HR
HRM 2.O: Future Trends in HR
Shiraz Ahmed
Introduction to Human resource management
Introduction to Human resource management Introduction to Human resource management
Introduction to Human resource management
karim Ismail
The Rise of HR
The Rise of HRThe Rise of HR
The Rise of HR
Sage HR
HRs Interconnectivity with Other Funtions
HRs Interconnectivity with Other FuntionsHRs Interconnectivity with Other Funtions
HRs Interconnectivity with Other Funtions
Bobby Mathew
10 Reasons Leadership is a Really Big Deal
10 Reasons Leadership is a Really Big Deal10 Reasons Leadership is a Really Big Deal
10 Reasons Leadership is a Really Big Deal
Wiley
Final talent management
Final talent managementFinal talent management
Final talent management
wangcheng556688
Redesigning the Role of Talent Acquisition From Transactional to Strategic
Redesigning the Role of Talent Acquisition From Transactional to StrategicRedesigning the Role of Talent Acquisition From Transactional to Strategic
Redesigning the Role of Talent Acquisition From Transactional to Strategic
Glassdoor
Upgrading HR capability- HR Summit 2016, Singapore
Upgrading HR capability- HR Summit 2016, SingaporeUpgrading HR capability- HR Summit 2016, Singapore
Upgrading HR capability- HR Summit 2016, Singapore
Jayesh Menon
From Local to Global: How HR Enabled the Evolution of Aramex International
From Local to Global: How HR Enabled the Evolution of Aramex InternationalFrom Local to Global: How HR Enabled the Evolution of Aramex International
From Local to Global: How HR Enabled the Evolution of Aramex International
The HR Observer
Executive Summary|CEO Summit by Manager Today
Executive Summary|CEO Summit by Manager TodayExecutive Summary|CEO Summit by Manager Today
Executive Summary|CEO Summit by Manager Today
ijaznisar
Internal Talent Mobility: A Case Study
Internal Talent Mobility: A Case StudyInternal Talent Mobility: A Case Study
Internal Talent Mobility: A Case Study
RecruitingDaily.com LLC
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
LinkedIn Talent Solutions
An Introduction to Strategic Talent Sourcing
An Introduction to Strategic Talent Sourcing An Introduction to Strategic Talent Sourcing
An Introduction to Strategic Talent Sourcing
Matthew Best
Making Performance Management Work - 10 Keys to Success
Making Performance Management Work - 10 Keys to SuccessMaking Performance Management Work - 10 Keys to Success
Making Performance Management Work - 10 Keys to Success
Josh Bersin
business-simplification-in-human-resources
business-simplification-in-human-resourcesbusiness-simplification-in-human-resources
business-simplification-in-human-resources
Kyle Ku
Fast future the Future of HR Whitepaper
Fast future   the Future of HR WhitepaperFast future   the Future of HR Whitepaper
Fast future the Future of HR Whitepaper
Rohit Talwar
HRM 2.O: Future Trends in HR
HRM 2.O: Future Trends in HRHRM 2.O: Future Trends in HR
HRM 2.O: Future Trends in HR
Shiraz Ahmed
Introduction to Human resource management
Introduction to Human resource management Introduction to Human resource management
Introduction to Human resource management
karim Ismail
The Rise of HR
The Rise of HRThe Rise of HR
The Rise of HR
Sage HR
HRs Interconnectivity with Other Funtions
HRs Interconnectivity with Other FuntionsHRs Interconnectivity with Other Funtions
HRs Interconnectivity with Other Funtions
Bobby Mathew
10 Reasons Leadership is a Really Big Deal
10 Reasons Leadership is a Really Big Deal10 Reasons Leadership is a Really Big Deal
10 Reasons Leadership is a Really Big Deal
Wiley
Final talent management
Final talent managementFinal talent management
Final talent management
wangcheng556688

Viewers also liked (14)

BebrasBebras
Bebras
Nomeda **
HBRAS_OutperformingData
HBRAS_OutperformingDataHBRAS_OutperformingData
HBRAS_OutperformingData
Michael Marchand
Pedagoginio tyrimo rezultatai
Pedagoginio tyrimo rezultataiPedagoginio tyrimo rezultatai
Pedagoginio tyrimo rezultatai
Nomeda **
Russian imports 1078
Russian imports 1078Russian imports 1078
Russian imports 1078
Grant Cole
Pedagoginis tyrimas2009
Pedagoginis tyrimas2009Pedagoginis tyrimas2009
Pedagoginis tyrimas2009
Nomeda **
STUDENT FUNDING
STUDENT FUNDINGSTUDENT FUNDING
STUDENT FUNDING
Theunis Kruger
Pranesimas s
Pranesimas sPranesimas s
Pranesimas s
Nomeda **
Shore Sentinel Eng
Shore Sentinel EngShore Sentinel Eng
Shore Sentinel Eng
Marco Mastrangeli
Zara NegocioZara Negocio
Zara Negocio
todoestilomarcas
AguilaAguila
Aguila
Yolima
Caro Corbatas De Seda - Marcas De Los Mejores DisenadoresCaro Corbatas De Seda - Marcas De Los Mejores Disenadores
Caro Corbatas De Seda - Marcas De Los Mejores Disenadores
todoestilomarcas
FachadapdfFachadapdf
Fachadapdf
Sidiney Alves da Silva
kbr CreditSuissePresentation
kbr CreditSuissePresentationkbr CreditSuissePresentation
kbr CreditSuissePresentation
finance42
Comunit e made in italy
Comunit e made in italyComunit e made in italy
Comunit e made in italy
thepowerpointers
BebrasBebras
Bebras
Nomeda **
HBRAS_OutperformingData
HBRAS_OutperformingDataHBRAS_OutperformingData
HBRAS_OutperformingData
Michael Marchand
Pedagoginio tyrimo rezultatai
Pedagoginio tyrimo rezultataiPedagoginio tyrimo rezultatai
Pedagoginio tyrimo rezultatai
Nomeda **
Russian imports 1078
Russian imports 1078Russian imports 1078
Russian imports 1078
Grant Cole
Pedagoginis tyrimas2009
Pedagoginis tyrimas2009Pedagoginis tyrimas2009
Pedagoginis tyrimas2009
Nomeda **
Pranesimas s
Pranesimas sPranesimas s
Pranesimas s
Nomeda **
Zara NegocioZara Negocio
Zara Negocio
todoestilomarcas
AguilaAguila
Aguila
Yolima
Caro Corbatas De Seda - Marcas De Los Mejores DisenadoresCaro Corbatas De Seda - Marcas De Los Mejores Disenadores
Caro Corbatas De Seda - Marcas De Los Mejores Disenadores
todoestilomarcas
kbr CreditSuissePresentation
kbr CreditSuissePresentationkbr CreditSuissePresentation
kbr CreditSuissePresentation
finance42
Comunit e made in italy
Comunit e made in italyComunit e made in italy
Comunit e made in italy
thepowerpointers

Similar to Uzma_Burki_Profile (20)

Mauro Calcano profile
Mauro Calcano profileMauro Calcano profile
Mauro Calcano profile
Mauro Calcano
Benefits Of An Effective Leadership Program Essay
Benefits Of An Effective Leadership Program EssayBenefits Of An Effective Leadership Program Essay
Benefits Of An Effective Leadership Program Essay
Jessica Lopez
Hr leadership questionnaire
Hr leadership questionnaireHr leadership questionnaire
Hr leadership questionnaire
Bilcareltd
Hci librarypaper 79300
Hci librarypaper 79300Hci librarypaper 79300
Hci librarypaper 79300
Rye Cruz
Elevating Your Organization The Importance of Chief Operating Officer Recruit...
Elevating Your Organization The Importance of Chief Operating Officer Recruit...Elevating Your Organization The Importance of Chief Operating Officer Recruit...
Elevating Your Organization The Importance of Chief Operating Officer Recruit...
Alliance Recruitment Agency - Staffing Agency In California, Esplanade Avenue, Pacifica, CA, USA
Human Resource Management - Course Brochure
Human Resource Management - Course BrochureHuman Resource Management - Course Brochure
Human Resource Management - Course Brochure
Mirza Taher Ali Baig
Get Certified in Human Resources CHRP CHRM UAE
 Get Certified in Human Resources CHRP CHRM UAE Get Certified in Human Resources CHRP CHRM UAE
Get Certified in Human Resources CHRP CHRM UAE
Blue Ocean
HR brochure
HR brochureHR brochure
HR brochure
GILBERT FAI
Web 2.0 Strategic Staffing
Web 2.0 Strategic StaffingWeb 2.0 Strategic Staffing
Web 2.0 Strategic Staffing
Frank Pacheco
From Strategy to Selection Best Practices for Hiring Directors.pdf
From Strategy to Selection Best Practices for Hiring Directors.pdfFrom Strategy to Selection Best Practices for Hiring Directors.pdf
From Strategy to Selection Best Practices for Hiring Directors.pdf
Alliance Recruitment Agency - Staffing Agency In California, Esplanade Avenue, Pacifica, CA, USA
Navigating the Challenges of C-Level Staffing in a Competitive Market.pdf
Navigating the Challenges of C-Level Staffing in a Competitive Market.pdfNavigating the Challenges of C-Level Staffing in a Competitive Market.pdf
Navigating the Challenges of C-Level Staffing in a Competitive Market.pdf
Alliance Recruitment Agency - Staffing Agency In California, Esplanade Avenue, Pacifica, CA, USA
The New Model for Talent Management: Agenda for 2015
The New Model for Talent Management:  Agenda for 2015The New Model for Talent Management:  Agenda for 2015
The New Model for Talent Management: Agenda for 2015
Josh Bersin
Workforce 2014 Saba Becomes a Talent Magnet
Workforce 2014 Saba Becomes a Talent MagnetWorkforce 2014 Saba Becomes a Talent Magnet
Workforce 2014 Saba Becomes a Talent Magnet
Saba Software
Iia 2009 International Conference Securing Global Talent Mary Anne Burke
Iia 2009 International Conference  Securing Global Talent Mary Anne BurkeIia 2009 International Conference  Securing Global Talent Mary Anne Burke
Iia 2009 International Conference Securing Global Talent Mary Anne Burke
maryanneburke
Reflections on Talent Management in Australia
Reflections on Talent Management in AustraliaReflections on Talent Management in Australia
Reflections on Talent Management in Australia
Katharine McLennan
Competency Based HR Programs
Competency Based HR ProgramsCompetency Based HR Programs
Competency Based HR Programs
guestc61b37
Competency Based HR Programs
Competency Based HR ProgramsCompetency Based HR Programs
Competency Based HR Programs
Barry Frey
Talent Management
Talent ManagementTalent Management
Talent Management
Vivekanandan M
11576 34760-1-sm
11576 34760-1-sm11576 34760-1-sm
11576 34760-1-sm
Abeer El Kabbag, MBA, TOT
HRM Planning Final Paper.rv2
HRM Planning Final Paper.rv2HRM Planning Final Paper.rv2
HRM Planning Final Paper.rv2
mandy cornell
Mauro Calcano profile
Mauro Calcano profileMauro Calcano profile
Mauro Calcano profile
Mauro Calcano
Benefits Of An Effective Leadership Program Essay
Benefits Of An Effective Leadership Program EssayBenefits Of An Effective Leadership Program Essay
Benefits Of An Effective Leadership Program Essay
Jessica Lopez
Hr leadership questionnaire
Hr leadership questionnaireHr leadership questionnaire
Hr leadership questionnaire
Bilcareltd
Hci librarypaper 79300
Hci librarypaper 79300Hci librarypaper 79300
Hci librarypaper 79300
Rye Cruz
Human Resource Management - Course Brochure
Human Resource Management - Course BrochureHuman Resource Management - Course Brochure
Human Resource Management - Course Brochure
Mirza Taher Ali Baig
Get Certified in Human Resources CHRP CHRM UAE
 Get Certified in Human Resources CHRP CHRM UAE Get Certified in Human Resources CHRP CHRM UAE
Get Certified in Human Resources CHRP CHRM UAE
Blue Ocean
Web 2.0 Strategic Staffing
Web 2.0 Strategic StaffingWeb 2.0 Strategic Staffing
Web 2.0 Strategic Staffing
Frank Pacheco
The New Model for Talent Management: Agenda for 2015
The New Model for Talent Management:  Agenda for 2015The New Model for Talent Management:  Agenda for 2015
The New Model for Talent Management: Agenda for 2015
Josh Bersin
Workforce 2014 Saba Becomes a Talent Magnet
Workforce 2014 Saba Becomes a Talent MagnetWorkforce 2014 Saba Becomes a Talent Magnet
Workforce 2014 Saba Becomes a Talent Magnet
Saba Software
Iia 2009 International Conference Securing Global Talent Mary Anne Burke
Iia 2009 International Conference  Securing Global Talent Mary Anne BurkeIia 2009 International Conference  Securing Global Talent Mary Anne Burke
Iia 2009 International Conference Securing Global Talent Mary Anne Burke
maryanneburke
Reflections on Talent Management in Australia
Reflections on Talent Management in AustraliaReflections on Talent Management in Australia
Reflections on Talent Management in Australia
Katharine McLennan
Competency Based HR Programs
Competency Based HR ProgramsCompetency Based HR Programs
Competency Based HR Programs
guestc61b37
Competency Based HR Programs
Competency Based HR ProgramsCompetency Based HR Programs
Competency Based HR Programs
Barry Frey
HRM Planning Final Paper.rv2
HRM Planning Final Paper.rv2HRM Planning Final Paper.rv2
HRM Planning Final Paper.rv2
mandy cornell

Uzma_Burki_Profile

  • 1. Uzma Burki 9545543788 uburki@yahoo.com @UzmaSBurki www.linkedin.com/in/uzmaburki 20 Swanton Lane, Gaithersburg, MD 20878 CAREER HIGHLIGHTS (FORTUNE 100/200 COMPANIES) BATTELLE MEMORIAL INSTITUTE, 20152016 Senior Vice President & Chief Human Resources Officer AMTRAK, 20122015 Senior Vice President, Head of HR Strategy Organizational Effectiveness & Leadership Development OTHER COMPANIES Ameriprise, Citibank, National City Bank (PNC) & American Red Cross CURRENT EXPERIENCE ALTVIA CONSULTING, LLC Owner/Principal consultant, 2010Present GEORGE MASON UNIVERSITY SCHOOL OF MANAGEMENT Adjunct Professor, 2011Present AWARDS Best Leader, HR Leadership Award for Greater Washington, 2015 MyCareerTrak Excellence Award, 2014 Evanta HR Award: Breakthrough HR Leadership Team, 2014 Amtrak HR Optimas Award, General Excellence, 2014 LATEST BOOK When Talent Goes Global: What CEOs, Board and Management Teams Must Learn and Do to Win With a Diverse, Global Workforce, April 2014 KEY COMPETENCIES EXECUTIVEPROFILE C-Suite level strategic HR decision- maker with track record of spearheading game-changing HR solutions for diverse businesses with combined revenues of $113.5B and 325,367 global employees. Transformational leadership in optimizing human capital initiatives to revitalize underperforming companies, and restore profitability by propelling performance, innovation and growth across all business levels. AWARD WINNING CLEVEL HR EXECUTIVE Proactive problem-solver PERSONALSTRENGTHS Strategic & tactical thinker TactfulExcellent communicator Persuasive coach Strong negotiator Collaborative Decisive leader Responsive Resourceful Creative Highly regarded keynote speaker Engaging writer Influential thought leader Succession Planning Board Governance & Balanced Scorecard Workforce Planning & Outsourcing HR Strategic Planning & Execution P&L/ Resource Cost Controls Quality, Process & Technology Improvement Audit & Compensation Risk & Performance Management Change Management Executive & Leadership Development HR LEADERSHIP
  • 2. Uzma Burki 9545543788 uburki@yahoo.com @UzmaSBurki www.linkedin.com/in/uzmaburki 20 Swanton Lane, Gaithersburg, MD 20878 TRANSFORMING BUSINESSES Q What challenges do organizations face when aligning their business and talent strategies? A. Change and agility. Competing in a global economy, including attracting and leveraging global talent, requires strong leadership and active involvement by the organizations leadership team. Those lacking in change agility find it difficult to keep up with their competitors. Q What has been your approach towards deployment of technology to enable talent management? A. I always follow an Integrated Talent Management approach which ensures alignment between HR processes and organizational strategic objectives. Technology solutions must be cost effective, fit the company culture, and address the needs of a multi-generational global workforce. Q What are the biggest HR challenges that the organizations must overcome in the next few years? A. I see four key challenges for organizations: 1. Managing change in a holistic and visible manner via top leadership. 2. Aligning talent strategy with regional and global business realities. 3. Creating a diverse and inclusive culture by acquiring talent that offers the best overall fit, instead of focusing solely on technical competence. 4. Managing risk from a retention and succession perspective. Q How do you define high performing organizations? And, what should their leadership teams really focus on? A. I define high-performing organizations as those that consistently outperform their competitors through good revenue growth, market share, profitability, and customer satisfaction. Leadership teams should focus on developing a global mindset, emotional agility, and cultural intelligence to effectively manage and motivate a diverse workforce. Q How do you measure the competitiveness of talent in high-performing companies? A. High-performing companies typically use two key metricsnot just the more obvious quality of hire, but also quality of movement, which includes promotion rates, internal movement rate, retention, succession plan compliance/leadership health. AWARD WINNING CLEVEL HR EXECUTIVE ACHIEVEMENTS AT A GLANCE WON MyCareerTrak Excellence Award by implementing innovative branding for Amtrak Careers website, gaining 1.2M hits, 10,000 followers, 200K applicants and Social Recruitment Monitor #1 ranking within 5 months. RECOGNIZED for highly effective HR strategy at Amtrak, which led Forbes Magazine to name Amtrak as a Top U.S. Employer in 2015. GAINED savings worth $27M at American Red Cross by restructuring and realigning 10 disparate HR organizations to bring about efficiencies and standardization. ACHIEVED National Citibanks successful acquisition/merger of Provident Financial Group with $2.1B in stock. INTERVIEWED BY HR Magazine, 2015 Kennedy Consulting Research & Advisory Services (ALM intelligence), 2015 IQPC Exchange USA, 2015 Insider Profiles Magazine, 2014 Change has to be embraced as a way of life and executives must begin to play an active and visible role in leading people through organizational change whether precipitated through internal or external factors. Most organizations do not focus on the people side of things and managing change from this perspective means winning their hearts and minds. CHANGECATALYST