V-Collector OmniChannel Contact Centre provides an interactive digital platform for collecting micro debts through SMS campaigns and an online portal. Customers can negotiate debts, access account details, and make payments 24/7 through self-service options like online payment, scheduling payments, or chatting with an agent. The system selects targeted customers, sends SMS with unique links, and provides configurable online account and settlement pages to generate offers. It then measures campaign results through a wallboard and detailed reports. Migrating SMS campaigns to the full V-Collector solution is expected to increase payments by over 30% through improved customer engagement and negotiation options.