Vanishree Govender Curriculum Vitae Final
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This curriculum vitae summarizes Vanishree Govender's work experience and qualifications. She has over 10 years of experience in customer service, administration, and field coordination roles. Currently, she works as a Field Services Coordinator at Glocell, a cellular company, where she coordinates field activities and provides support to sales consultants. Previously, she held customer care and admissions roles at Vodacom and the University of KwaZulu Natal. Govender has a diploma in Information Systems and qualifications in computer skills. She is proficient in various software programs and seeks to contribute her skills and experience in a new opportunity.
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Sales and Sales Management with 6 years of experience training and supervising staff, researching, planning and implementing high sales turnover strategies.
Tell me what I have to do and watch me exceed your expectations.
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Sales expert.
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- 1. Curriculum Vitae Vanishree Govender FieldServices Co-ordinator Address: 240 Westend Telephone: 0794500654 Midrand Email: Vanishree.govener@glocell.co.za Date of Birth: 05 March 1975 Marital Status: Married Availability: 14 Days Notice Nationality: South Africa Dependants: 3 Greenburg Secondary 1993 Subjects: English Typing Afrikaans Accounting Biology Geography ? Windows 7 & 8 Operating System ? PowerPoint, Access, Word, Excel, Outlook ? Internet Explorer, Google, Safari ? CRM software ? ITS software ? Morpheus Software ? Dealer web Software ACADEMIC QUALIFICATIONS THECHNICAL COMPETENCIES
- 2. ? University of KwaZulu Natal Year: 2002 Course: Diploma in Information Systems ? University of Durban Westville Year: 2001 Course: Computer Literacy, Internet, MSP, Pastel Partner version 10, MS Word, Excel, Outlook. 1) Glocell Period of Employment: April 2014 - Current Reference: Tel: 0842304554 - D. McCloskey GloCell is a R5 billion a year independent cellular telecommunication business operating in South Africa with Investec Bank as a major shareholder, specialising in prepaid products and services with a strong retail marketing formula targeting primarily the mass middle market. Field Services Co-ordinator Job Description: ? To co-ordinate all activities relating tothe field services division ? Make use of and be active on internally implemented systems as required e.g.: CRM ? And AccountMate, Pastel Accounting, Invoicing and statements. ? Expedite the resolution of customer problems and complaints as per contact reports ? Assist in planning and organizing call cycles ? Supplies management with oral and written reports on customer and SC needs, ? problems and interests ? Daily Distribution of Paperwork ? Assist in execution of projects / tasks allocated to field services ? Participate in meetings, team discussions and activitys ? General Office Administration ? Set up and Maintain a filing system ? Ensure team complies to their cycles ? Replenish Boot Stock ? Follow up marketing updates and trends ? Liaise with KAMS daily on store visits and store listings ? Capture and Load agreements for rollout ? Liaise with Debtors on a weekly basis for age analysis for field team ? Provide SCs with sales, PING and Activation reports on a daily basis ? Provide SCs with Ops memos and handset listings and any othermaterial to assist Them in functioning to theirmaximum in the field TERTIARY EDUCATION CAREER RESUME
- 3. 2) Vodacom Period of Employment: Nov 2012 - Feb 2014 Reference: Tel: 079 496 7279 C Nolan Rajgopaul Email: nolanrajgopaul@vodacom.co.za Vodacom Group Limited is an African mobile communications company, providing voice, messaging, data and converged services to over55 million customers. Customer Care Consultant Job Description: ? Assisted clients with all queries related to Vodacom network ? Sim Swops ? Cancellation of contracts ? Blacklisting of phones ? Account queries ? Porting of cellular numbers into Vodacom 3) University of KwaZulu Natal Period of Employment: May 1994 - Oct 2011 Reference: Tel: 082 416 0118 / 031 206 7119 C A.A. Panday Email: pandaya@ukzn.ac.za The University Of KwaZulu-Natal (UKZN) is a multi-campus, residential, teaching and research-led university, leading institution of higherlearning on the African continent. Faculty Officer/Admissions Job Description: ? General oversight of all admission functions. ? To facilitate the admission of local and international students, to undergraduate and honours degrees ? To maintain student files of all registered students from Registration to graduation. ? Aid in the marketing and events coordination functions relating to the Faculty on the Durban Centre. ? Manage, Respond and Assist with all Enquiries, insuring they all get attended to. ? Monitoring and Managing all Applications and Selections ? Supervising all related aspects of Honour Students, Transferring Students and Asses all applications for International Students. ? Manage all Student Registrations and Applications ? Attend to all Public Relations and Faculty Events Co-ordinating ? General Training and Supervision responsibilities
- 4. (4) Lalla Textilesl Period of Employment: June 2011 November 2012 Reference: Tel: 0837778532: Shobana Lalla Email: shaobanalala@gmail.com Job Description: Manager Managing all retail in store Stock Setting, Daily targets and Individual targets, Stock management, Minimizing Stock loses, Ensuring the store meets it Targets, Recruitment, Launching of sales, Store maintenance, Staff scheduling, Manage costs in line with budgets, compiling sales/turnover reports, Motivation and development of staff. Control, debtors etc. My experience and vast knowledge accumulated over the past years within the corporate/retail and tertiary background advantages me as an independent and knowledgeable working colleague. I am dedicated and confident in everything I take on. I strive to always achieve goals set out for myself and be successful in any given opportunity in any work related field presented which best suites my personality. Enjoy spending quality time with family and friends, I have great interpersonal relationships with those around me. PERSONAL INTERESTS