Vijay Kedilaya CV v.1
- 1. Copyright 息 2012 Accenture All rights reserved. Electronics and High Tech FMCG Telecommunications Health Services Financial Services Project Management Operations Management Operation Excellence Business Development and solution support Business Process Design Transformation Project Worked on the Global HR transformation for client Unilever to standardize the HR operations across UK, ANZ, Singapore & India regions. Managed a team of 100+ resources to define the employee life cycle processes and recruitment process to improve the line managers, employees and HR partner experience Consolidated the Channel Partner Payment process across the 4 geographies & ensure the cycle time was reduced from 30 to 10 business days as part of Project CARE to improve the Claim & Rebate experience Finance & Accounting Business Project specialist role to ensure Tax reporting Compliance for HP Singapore Entity Part internal HP GAP Audit war room team to reconcile tier II Distribution Center & Factory Inventory accounts delta to help address the external audit observation. Worked as the Service Delivery lead for Microsoft Order Management in Manila to stabilized Order Management deliverables. Managed MSFT VM and Channel Operations Directors across North America and Asia Project Management Led the Google transition to set up team in India to manage Googles end user account recovery and investigation operations. The project was critical for Google to improve CSAT scores and increase customer serviced by 3X time in 6 months duration Led the transition for the first Capital Market capability for a catered client Societe Generale. The project required me to work with Societe Generale HR Director and India Operations Director to enable rebadge of employees to Accenture and ensure day 1 stable operation. The transition was the amongst most important projects in 2013 as we were setting up a new capability within Accenture BPO for Capital Markets Led the Multi Year Plan project as the India lead to set up a team of 850 resources within 1 year for client Well Point. The project was of great strategy significance for Well Point and Accenture as our footprint expanded to cover all services and helped build multi country BCP resilience. The project also enable the client to be ready for the Obama Health Care reforms program. He worked with several senior client and Accenture stakeholders to ensure the solution was validated, project schedule was adhered and to set up the largest Health Care services team in India Profile Summary Vijay is a Senior Manager in Accenture with 15 years of experience in Operations management and Project management roles. 8+ years of experience in Finance and Accounting process like Intra- corporate Accounting, Channel Partner Rebate & Incentive Payment Processing, HR Outsourcing & Order Management process for major clients like HP, Unilever & Microsoft. Worked on several key initiatives during the stint with HP integration of SAP systems and intra-corporate process during the HP-Compaq merger, Project Care in Singapore to improve channel partner experience and new entity set up in Singapore for OEM inventory accounting process Currently working as a Senior project management for the last 4 years managing Tier 1 programs spanning Health Insurance, Capital Markets and Digital industry verticals Educational Background Bachelor of Commerce and Post Graduate in Financial Management Certified Six Sigma Black Belt Profession Recognitions HP Gold award - Operational Excellence for high standards & consistency Accenture global BPO award for the best idea to improve business outcomes