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Front-Line Leadership Training Program- Final Presentation
- 1. FLL Final Presentation VINOD BAROT, Ph.D. PROCESS CONTROL ENGINEER/UNITED WATER,GARY GROUP NUMBER 487 September, 11 2008
- 2. Vision May 1, 2011 I Professional: I am now able to make timely decisions for process control requirements to get results because I am more organized. I now ask for assistance every day for adjustments on control parameters and flow equalization based on the previous days operations. I will be completing my automatic controls on disinfection chemicals for optimization. I am also ready for the conformity to ISO 14001 and in couple of months I will complete my training. This month, I am wrapping up my corporate assignment on MBR research project followed by trial on sonic solutions and micro sludge feasibility. Personal: I am settled in my new home now. I am working on some home improvement projects for a new driveway and patio reconstruction . By the end of next month, it will be completed and then I am planning to have new gutters for the roof. By spending quality time with my family, I am in a position to build happy, healthy and harmonious family living under one roof.
- 3. The Biggest Benefit of the Dale Carnegie Program I have learned several human relations principles from the Dale Carnegie program. And, I am benefitted from all of them. However, my biggest benefit of this program is I became a good listener and developed good working habits to prevent fatigue and worry . I now use these principles in my daily life at work and at home. Being a better listener, I encourage others to talk about themselves and take a genuine interest in other people. Ultimately, I make others feel important and work with sincerity. As a result, people are more responsive towards my suggestions and many of them have become good friends (co-workers included). As a new employee, I consider this a huge benefit. Thanks to this program, I have reduced my worries and prevented fatigue by using good working habits . I now keep my desk clear of all the papers except those relating to immediate work at hand . I able to prioritize tasks . As and when a problem arises , I take a quicker and broadminded decision to resolve it. This habit helped me to become more productive in my projects. Last but not the least, I am better organized now and its seems to me that I can delegate responsibilities and make informed decisions. Above all, I believe I am in a position to apply my frontline supervisory skills to the next level and possibly the highest level achievable. I consider this another major benefit of this training. May 1, 2011 I
- 4. ACTION LEARNING ASSIGNMENT (5-7 minutes)
- 5. Project Definition and Objectives May 1, 2011 I To prepare Gary projects for: Environmental Management System (EMS) conformity Suez audit requirements To participate in Purdue university training for future certification needs EMS is referred to as ISO 14001 Standard specifying a process for controlling and improving a companys environmental performance Does not mandate How a company should operate in relation to its environmental responsibilities Objective:
- 6. Steps to accomplishing objective May 1, 2011 I Implementation training at Purdue University involved co- workers and prepared them to develop an EMS Used methodology known as Plan-Do-Check-Act (PDCA) Plan: Phase-wise planning, on-site analysis and result oriented environmental policy for the organization Do: Implement significant aspects of the identified environmental aspects. Check: Monitor & measure against policy, targets, objectives, legal & other requirements, report results Act: Management review, actions to continually improve performance of the EMS.
- 7. The EMS Framework for phase wise development May 1, 2011 I ORG. GOALS ENVIRONMENTAL POLICY SIGNIFICANT ASPECTS ENVIRONMENTAL ASPECTS LEGAL & OTHER REQUIREMENTS MANAGEMENT PROGRAMS OBJECTIVES & TARGETS MANAGEMENT REVIEW STRUCTURE TRAINING EMERGENCIES OPERATIONAL CONTROLS MONITORING & MEASUREMENT COMMUNICATION DOCUMENTATION DOCUMENT CONTROL RECORDS NONCONFORMANCE EMS AUDITS Phase I Phase II Phase III Part of Phase III and Phase IV Phase IV
- 8. Deliverables and Milestones Currently in the final phase (Phase IV), conducted internal auditor training at Gary Sanitary District Submitted all the assignments required for the training Appointed & acted as EMS champion as in the standard Mostly helped by Project Manager, Some dept. heads Stumbling blocks: No one wants to give data, No SOPs & ready for audit Very little time at work to complete assignment Sent an E-mail followed by reminder to collect the data Had to get via project managers mediation and guidance Had prepared SOPs & too much time consumption At the time thought to discontinue participation May 1, 2011 I
- 9. How the Project Relates to FLL Training May 1, 2011 I This project provided actual opportunity to implement many skills learned during frontline management training program Learned how to organize, deputize & supervise to complete this project while being cooperative with inevitable Have created happiness for others by preparing their SOPs Used innerview approach to implement significant targets Tried very best I can to tackle my objective in stress & worry Using 5R approach build EMS, related to current SOPs, to improve performance, reassured organizational goals & removed unsuccessful employees from the significant responsibilities Self-trained on ISO 14001 in a specific, measurable, attainable, relevant and time-phased manner
- 10. Next Steps Most conformity requirements are met Fulfilled all the requirements for Suez audit Preparing for final management review before submission in second week of December Ready for all the future certification needs Understand the different management styles among the departments Plan to audit all the SOPs for periodical update Finalize future targets and objectives based on environmental policy Recommendation United Water should seek ISO 140001 certification for our corporate culture May 1, 2011 I