Waleed Elsayed Mahmoud Arafa is seeking a position that allows him to further develop his skills in managing tourism sectors and teams to provide the highest level of customer service. He has over 5 years of experience in various roles at the Resta Grand Resort Marsa Alam, including as a bell boy, assistant bell captain, and currently as the bell captain. He is married, holds a commercial diploma from 2005, and has strong computer, presentation, marketing, and customer care skills.