Wellington Chavez Executive Resume 12 16 14
- 1. Wellington Chavez 666 W 162 st 2G, New York, N.Y 10032 (646) 784-8538 wxchavez24@gmail.com Career Objective Recent college graduate with a BS in Criminal Justice and nine years of customer Service experience. Seeking to leverage acquired academic knowledge and work experience to effectively fill your opening in your company. A dedicated worker aiming to help achieve company goals and take on more responsibility as quickly as possible Core Competencies Customer Service Highly analytical thinker Detailed and Organized Computer-literate performer Professional Experience Republic Airways, Indianapolis, IN Flight Attendant, Jun 2012-Nov 2014 Greet passengers boarding aircraft and direct them to assigned seats. Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers. Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets. Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing. Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply. Inspect and clean cabins, checking for any problems and making sure that cabins are in order. Set goals and deadlines for the department. Acquire, distribute and store supplies. Monitor the cabin to ensure that it remains safe, secure, and well maintained. Determine special assistance needs of passengers such as small children, the elderly, or disabled persons. Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.. Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.. Take inventory of headsets, alcoholic beverages, and money collected. Beau Dietl & Associates, New York, N.Y Security Officer, Jan 2012-Jun 2012 Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Answer alarms and investigate disturbances. Circulate among visitors, patrons, or employees to preserve order and protect property. Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed. Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary. Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering. Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler. T.J Maxx New York, N.Y Retail Salesperson, Aug 2005-Aug 2011 Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers.
- 2. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Prepare sales slips or sales contracts. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Maintain records related to sales. Demonstrate use or operation of merchandise. Place special orders or call other stores to find desired items. Prepare merchandise for purchase or rental. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Inventory stock and requisition new stock. Ticket, arrange and display merchandise to promote sales. Exchange merchandise for customers and accept returns. Clean shelves, counters, and tables. Help customers try on or fit merchandise. Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. Education BERKELEY COLLEGE, New York, NY Bachelor of Science in Criminal Justice, Dec 2014 GPA: 2.6 Spanish Club Criminal Justice Club KATHARINE GIBBS SCHOOL, New York, NY Completed coursework towards Digital Filmmaking & Multimedia, Jun 2007 GPA 3.5 Summer internship at Northern Lights Post. Film Club PARK WEST HIGH SCHOOL, New York, NY High School Diploma, Sep 2004 GPA 3.0 Sports Club Art Club Additional Skills Proficient in Microsoft Office and Adobe Creative Suite Bilingual in Spanish and English Familiarity with Point of Sale machines and software Excellent communication skills with a focus on customer service.