ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo
WENDY HEATHER MCCLENDON, MBA
Email: wendy.mcclendon@dalethdigital.com | Home: (513) 349-9121
SENIOR SOURCING/MANAGEMENT PROFESSIONAL
10+ YEARS PURCHASING AND PROJECT MANAGEMENT EXPERIENCE
Purchasing and program management expertise with heavy that had primary responsibility of contract ramp-down process.
Dedicated project manager responsible for over ten new automotive vehicle product launches. Responsibilities included
project management of fifteen direct reports and thirty purchasing professionals. Created buyer scorecard to monitor buyer
engagement and productivity. Other responsibilities included outsourcing parts management and acquisition of Information
Technology resources. Developed strategic database to manage centralize parts purchasing for global automotive
manufacturer. Responsible for ramp-up of university education system with a national footprint.
Areas of Expertise
Six Sigma (Black Belt/White Belt) – PMP – Kaizen (Continuous Improvement) Product Development – Manufacturing
Technology – Assembly Design Plastic Parts – Metals Processing – Noise, Vibration and Harshness (NVH) – Rapid Tooling
Failure Mode Effects Analysis (FMEA) – Finite Element Analysis (FEA) – Virtual Prototyping and Validation
Forklifts/Pallet Trucks – Blueprint Reading – Logistics – Plant and Warehouse Procedures – Walk throughs
Performance Reports – SAP – MS Project – Unionized Environments – Parts Processing – Coaching – Training
PROFESSIONAL EXPERIENCES AND CONTRACTS
TECHNICAL BUYER, ROBERT BOSCH AUTOMOTIVE STEERING 04/15 — 05/16
Ensure purchasing coordination and management of OEM projects for steering systems from acquisition to start of production.
*BACK IN JOB MARKET DUE TO DEPARTMENT MOVING TO ANOTHER STATE AND COUNTRY
SUPPLY CHAIN PLANNER, COCA-COLA 06/14 — 01/15
Ensured material distribution by planning and maintaining proper inventory required for fulfilling demand requirements
COMMODITY LEADER/SR BUYER, LEAR CORPORATION 06/12 — 06/13
Set and ensured target pricing for automotive electronics
IT BUYER/SAP EXPERT, BEHR HELLA THERMOCONTROL 06/11 — 06/12
Arranged licensing and contract for all computers on-site
Coordinated and trained all on SAP, and mastered part for automotive electronic controllers and operating units for heating,
ventilation and air conditioning (HVAC) systems
BUSINESS CONSULTANT, GEORGE S. MAY INTERNATIONAL CO/FREELANCE 10/08 — 06/11
Consulted business on operations which included HR, IT, purchasing and sales.
Implemented training manuals, standard operating procedures and IT systems
PROJECT AND PURCHASING MANAGER, GENERAL MOTORS CORPORATION 12/07 — 06/08
Managed, monitored critical capacity, reported status and implemented automotive supplier and plant ramp down
Worked with legal and purchasing to ensure proper procedures followed. Purchasing Manager for dying programs
PROCUREMENT SPECIALIST (PRODUCT DEVELOPMENT), CHRYSLER GROUP LLC 03/05 — 12/07
Developed and led automotive production part project for the utilization as reworked/alternatives for prototype parts by
revitalizing parts that can be used across vehicle lines
ADVANCED PURCHASING BUYER, MITSUBISHI CLIMATE CONTROL (AUTOMOTIVE) 10/02 — 04/04
Researched and implemented a database for streamlining engineering and purchasing that had a cost reduction component
PURCHASING LEAD VEHICLE ANALYST, FORD MOTOR COMPANY 10/00 — 06/02
Performed program management for the Econoline vehicle line and ensured launch and all functions for the automotive line for all
model years, including running changes were efficient. Interfaced with engineering, plants, suppliers, purchasing and account
receivable
NAO LOGISTICS ANALYST, GENERAL MOTORS CORPORATION 04/97 — 06/99
Audited automotive North American Operations logistics employees and reported safety concerns
Monitored and recovered fees
UNIVERSITY ADMINISTRATION, UNIVERSITY OF PHOENIX 10/95 — 04/97
Ramped up the University’s first on-site location in Michigan which included location scouting, faculty hiring, curriculum
knowledge, scheduling, employee recruiting, transcript evaluation and more
EDUCATION
MASTERS IN BUSINESS ADMINISTRATION | UNIVERSITY OF PHOENIX
BACHELORS | UNIVERSITY OF MICHIGAN - ANN ARBOR
PROFESSIONAL ACCOMPLISHMENTS
ï‚· 10+ years of automotive industry experience in manufacturing, operations, and program management
ï‚· Powertrain and electrical experience and knowledge of manufacturing processes
ï‚· Ramped down of Hummer, Pontiac, Saturn brands and all associated plant contracts. This responsibility included over
500 primary parts suppliers.
ï‚· Led production part project for the utilization as reworked/alternatives for prototype parts for Chrysler HQ involving
engineering and revitalizing parts that can be used across vehicle lines.
ï‚· Forecasted, planned and oversaw capacity planning for multiple facilities. Monitored inventory status and build schedules
to determine re-order point and usage. Created requisitions and performed spreadsheet analysis. Presented program status
to the program team.
ï‚· Documented business requirements by gathering, and creating and implementing customized company policies and
procedures. Managed requirements definition process (HR, Financial, IT, etc.) to include Standard Operating
Procedures (SOP) and training manuals for purchasing operations
 Coached safety, quality and productivity and built Team Leadership and Team Member capability (Ford’s E-
Series/Econoline Line)
ï‚· Ensured objectives and targets were met through following standardized work for multiple model years and running
changes.
ï‚· Optimized throughput in accordance with budgets and cost objectives
ï‚· Monitored statuses/levels and was the first responder to disseminate information
ï‚· Verified that lines were running safely, smoothly, and producing quality parts through process confirmation and walk-
throughs to increase lines ergonomics and efficiency
ï‚· Supported Kaizen (Continuous Improvement), and coached problem resolution to the lowest level by utilizing peer
counseling and management training
ï‚· Managed projects for on-time completion within budget, and ensured that projects met quality standards. Performed
quality audits. Successful project completion of ten automotive product roll-outs resulting in 100% success on-time and
on-budget delivery rate. Met targets: inventory, cost, scrap, supply, and tooling expense
ï‚· Improved delivery performance of suppliers by identifying process improvements and lead time reduction opportunities
ï‚· Participated as member or resource to product development teams
ï‚· Created a conducive work environment for team to complete their assigned responsibilities and tasks
ï‚· Worked cross-functionally with Purchasing, Engineering, Legal, Containerization, Logistics and assembly /
manufacturing plants to facilitate critical supply issues and business transfers.
ï‚· Helped assess and assist in the development and implementation of corrective actions for critical issues
ï‚· Dealt with capacity issues caused by broken tools or equipment, fires, floods and any other related supplier shortage
issues.
ï‚· Supported and lead conference calls with business transfers and critical supply issues
ï‚· Liaison between purchasing, engineering, manufacturing, logistics and suppliers to resolve issues and to provide technical
support
ï‚· Determined the cause of supplier delivery problems and coordinate/implement effective and timely resolutions
ï‚· Improved delivery performance of suppliers by identifying process improvements and lead time reduction opportunities
ï‚· Participated as member or resource to product development teams
ï‚· Exchanged regularly information with others inside and outside the work group including GM and supplier facilities
ï‚· Worked with Supplier Risk Management team with financially troubled suppliers
ï‚· Kept management updated frequently, consistent with the issues urgency
ï‚· Provided reports as required
ï‚· Developed and maintained work breakdown structures, developed schedules, monitored inventory levels and resources.
Defined work scope and monitored bill of materials to ensure availability of the necessary capacity and supplier selection
of powertrain parts.Performed benchmarking bill of material studies to ensure competitive pricing and to secure contracts.
ADDITIONAL PROFESSIONAL EXPERIENCE
OPERATIONS MANAGER/SUPERVISOR | DALETH
SUBSTITUTE TEACHER SPECIALIST/SPECIAL EDUCATION & H.S. FINANCE | DETROIT PUBLIC SCHOOLS
TECHNOLOGY PORTFOLIO
MS Project, Outlook, Lotus Notes, MRP, SAP and Ford Purchasing Systems: EASI, GPIRS, MSIII, VM4, WERS,WIPS
PROFESSIONAL ORGANIZATIONS
Member, Project Management Institute (PMI)

More Related Content

What's hot (19)

Program Manager Resume 4
Program Manager Resume 4Program Manager Resume 4
Program Manager Resume 4
Joe Ungvarsky
Ìý
Resume
ResumeResume
Resume
rob311952
Ìý
Richard haye resume 1 23-13
Richard haye resume 1 23-13Richard haye resume 1 23-13
Richard haye resume 1 23-13
Richard Haye
Ìý
NPI operations eng
NPI operations eng NPI operations eng
NPI operations eng
Craig Oeser
Ìý
LinggamResume2015M
LinggamResume2015MLinggamResume2015M
LinggamResume2015M
Linggam Narayanasamy
Ìý
Joe Bollig-Resume-E
Joe Bollig-Resume-EJoe Bollig-Resume-E
Joe Bollig-Resume-E
Joseph Bollig
Ìý
NPS_L
NPS_LNPS_L
NPS_L
Narender Prakash Sharma
Ìý
Resume_ D Estebat 04172016
Resume_ D Estebat 04172016Resume_ D Estebat 04172016
Resume_ D Estebat 04172016
Darwin Estebat
Ìý
Vinay_Chandwalker[1]_25032015
Vinay_Chandwalker[1]_25032015Vinay_Chandwalker[1]_25032015
Vinay_Chandwalker[1]_25032015
vinay chandwalker
Ìý
AatifCV091114
AatifCV091114AatifCV091114
AatifCV091114
Aatif Rana
Ìý
Mustafa G. Okan- 30-June-2016
Mustafa G. Okan- 30-June-2016Mustafa G. Okan- 30-June-2016
Mustafa G. Okan- 30-June-2016
Mustafa Gokceokan
Ìý
Brian Price Manufacturing
Brian Price ManufacturingBrian Price Manufacturing
Brian Price Manufacturing
Brian Price
Ìý
Heizer om10 ch17
Heizer om10 ch17Heizer om10 ch17
Heizer om10 ch17
ryaekle
Ìý
Experience Snap Shot Presentation (Design 3)
Experience Snap Shot Presentation (Design 3)Experience Snap Shot Presentation (Design 3)
Experience Snap Shot Presentation (Design 3)
rdebgupta
Ìý
James Hicks Resume
James Hicks ResumeJames Hicks Resume
James Hicks Resume
mjhicks3530
Ìý
CV_Pooranpr
CV_PooranprCV_Pooranpr
CV_Pooranpr
Pooran Shahani
Ìý
MARTY_PATE
MARTY_PATEMARTY_PATE
MARTY_PATE
Marty Pate
Ìý
Sathishbabu
SathishbabuSathishbabu
Sathishbabu
sathish babu
Ìý
Cv jacques kouadio cv
Cv jacques  kouadio   cvCv jacques  kouadio   cv
Cv jacques kouadio cv
jacques Kouadio
Ìý
Program Manager Resume 4
Program Manager Resume 4Program Manager Resume 4
Program Manager Resume 4
Joe Ungvarsky
Ìý
Resume
ResumeResume
Resume
rob311952
Ìý
Richard haye resume 1 23-13
Richard haye resume 1 23-13Richard haye resume 1 23-13
Richard haye resume 1 23-13
Richard Haye
Ìý
NPI operations eng
NPI operations eng NPI operations eng
NPI operations eng
Craig Oeser
Ìý
Joe Bollig-Resume-E
Joe Bollig-Resume-EJoe Bollig-Resume-E
Joe Bollig-Resume-E
Joseph Bollig
Ìý
Resume_ D Estebat 04172016
Resume_ D Estebat 04172016Resume_ D Estebat 04172016
Resume_ D Estebat 04172016
Darwin Estebat
Ìý
Vinay_Chandwalker[1]_25032015
Vinay_Chandwalker[1]_25032015Vinay_Chandwalker[1]_25032015
Vinay_Chandwalker[1]_25032015
vinay chandwalker
Ìý
AatifCV091114
AatifCV091114AatifCV091114
AatifCV091114
Aatif Rana
Ìý
Mustafa G. Okan- 30-June-2016
Mustafa G. Okan- 30-June-2016Mustafa G. Okan- 30-June-2016
Mustafa G. Okan- 30-June-2016
Mustafa Gokceokan
Ìý
Brian Price Manufacturing
Brian Price ManufacturingBrian Price Manufacturing
Brian Price Manufacturing
Brian Price
Ìý
Heizer om10 ch17
Heizer om10 ch17Heizer om10 ch17
Heizer om10 ch17
ryaekle
Ìý
Experience Snap Shot Presentation (Design 3)
Experience Snap Shot Presentation (Design 3)Experience Snap Shot Presentation (Design 3)
Experience Snap Shot Presentation (Design 3)
rdebgupta
Ìý
James Hicks Resume
James Hicks ResumeJames Hicks Resume
James Hicks Resume
mjhicks3530
Ìý
MARTY_PATE
MARTY_PATEMARTY_PATE
MARTY_PATE
Marty Pate
Ìý
Cv jacques kouadio cv
Cv jacques  kouadio   cvCv jacques  kouadio   cv
Cv jacques kouadio cv
jacques Kouadio
Ìý

Similar to WHMcClendon Resume (20)

Lynne Krogsrud 09022016
Lynne Krogsrud 09022016Lynne Krogsrud 09022016
Lynne Krogsrud 09022016
Lynne Krogsrud
Ìý
K marques resume 2015 oel
K marques resume 2015 oelK marques resume 2015 oel
K marques resume 2015 oel
Kim Marques, LSSBB, CPC
Ìý
SURESH MANICKAM
SURESH MANICKAMSURESH MANICKAM
SURESH MANICKAM
Suresh kumar Manickam
Ìý
Pfeiffer Juergen 2015-04-28 REV01
Pfeiffer Juergen 2015-04-28 REV01Pfeiffer Juergen 2015-04-28 REV01
Pfeiffer Juergen 2015-04-28 REV01
Juergen Pfeiffer
Ìý
JMK Resume 2
JMK Resume 2JMK Resume 2
JMK Resume 2
John M. Kaufman
Ìý
NPS_L
NPS_LNPS_L
NPS_L
Narender Prakash Sharma
Ìý
Denise Calow Resume 11_09_2015
Denise Calow Resume 11_09_2015Denise Calow Resume 11_09_2015
Denise Calow Resume 11_09_2015
Denise Calow
Ìý
Jeffrey Shaver Resume as of 20141208
Jeffrey Shaver Resume as of 20141208Jeffrey Shaver Resume as of 20141208
Jeffrey Shaver Resume as of 20141208
Jeffrey Shaver
Ìý
Sunny Patel Resume 2016
Sunny Patel Resume 2016Sunny Patel Resume 2016
Sunny Patel Resume 2016
Sunny Patel
Ìý
Joe Bollig
Joe Bollig Joe Bollig
Joe Bollig
Joseph Bollig
Ìý
Tacher, Robert EXPANDED RESUME
Tacher, Robert EXPANDED RESUMETacher, Robert EXPANDED RESUME
Tacher, Robert EXPANDED RESUME
Robert Tacher
Ìý
Anthony Balaskas Resume
Anthony Balaskas ResumeAnthony Balaskas Resume
Anthony Balaskas Resume
Tony Balaskas
Ìý
EWKurt
EWKurtEWKurt
EWKurt
kurt enchelmaier
Ìý
C C Resume
C C ResumeC C Resume
C C Resume
Carole Carpenter
Ìý
Ramkumar -Resume 2016
Ramkumar  -Resume 2016Ramkumar  -Resume 2016
Ramkumar -Resume 2016
Lakshmanasamy Ramkumar
Ìý
Kenneth Slade Resume
Kenneth Slade ResumeKenneth Slade Resume
Kenneth Slade Resume
Ken Slade
Ìý
JOHN HALPIN EHS MANAGER
JOHN HALPIN EHS MANAGERJOHN HALPIN EHS MANAGER
JOHN HALPIN EHS MANAGER
John Halpin
Ìý
Hale j logistics resume 2016
Hale j logistics resume 2016Hale j logistics resume 2016
Hale j logistics resume 2016
Jacquelyn Hale
Ìý
Ron Below Operations Management Resume
Ron Below Operations Management ResumeRon Below Operations Management Resume
Ron Below Operations Management Resume
Ronald Below
Ìý
Senthil prabhu vp.
Senthil prabhu vp.Senthil prabhu vp.
Senthil prabhu vp.
Senthil Prabhu V P
Ìý
Lynne Krogsrud 09022016
Lynne Krogsrud 09022016Lynne Krogsrud 09022016
Lynne Krogsrud 09022016
Lynne Krogsrud
Ìý
Pfeiffer Juergen 2015-04-28 REV01
Pfeiffer Juergen 2015-04-28 REV01Pfeiffer Juergen 2015-04-28 REV01
Pfeiffer Juergen 2015-04-28 REV01
Juergen Pfeiffer
Ìý
Denise Calow Resume 11_09_2015
Denise Calow Resume 11_09_2015Denise Calow Resume 11_09_2015
Denise Calow Resume 11_09_2015
Denise Calow
Ìý
Jeffrey Shaver Resume as of 20141208
Jeffrey Shaver Resume as of 20141208Jeffrey Shaver Resume as of 20141208
Jeffrey Shaver Resume as of 20141208
Jeffrey Shaver
Ìý
Sunny Patel Resume 2016
Sunny Patel Resume 2016Sunny Patel Resume 2016
Sunny Patel Resume 2016
Sunny Patel
Ìý
Tacher, Robert EXPANDED RESUME
Tacher, Robert EXPANDED RESUMETacher, Robert EXPANDED RESUME
Tacher, Robert EXPANDED RESUME
Robert Tacher
Ìý
Anthony Balaskas Resume
Anthony Balaskas ResumeAnthony Balaskas Resume
Anthony Balaskas Resume
Tony Balaskas
Ìý
Kenneth Slade Resume
Kenneth Slade ResumeKenneth Slade Resume
Kenneth Slade Resume
Ken Slade
Ìý
JOHN HALPIN EHS MANAGER
JOHN HALPIN EHS MANAGERJOHN HALPIN EHS MANAGER
JOHN HALPIN EHS MANAGER
John Halpin
Ìý
Hale j logistics resume 2016
Hale j logistics resume 2016Hale j logistics resume 2016
Hale j logistics resume 2016
Jacquelyn Hale
Ìý
Ron Below Operations Management Resume
Ron Below Operations Management ResumeRon Below Operations Management Resume
Ron Below Operations Management Resume
Ronald Below
Ìý

WHMcClendon Resume

  • 1. WENDY HEATHER MCCLENDON, MBA Email: wendy.mcclendon@dalethdigital.com | Home: (513) 349-9121 SENIOR SOURCING/MANAGEMENT PROFESSIONAL 10+ YEARS PURCHASING AND PROJECT MANAGEMENT EXPERIENCE Purchasing and program management expertise with heavy that had primary responsibility of contract ramp-down process. Dedicated project manager responsible for over ten new automotive vehicle product launches. Responsibilities included project management of fifteen direct reports and thirty purchasing professionals. Created buyer scorecard to monitor buyer engagement and productivity. Other responsibilities included outsourcing parts management and acquisition of Information Technology resources. Developed strategic database to manage centralize parts purchasing for global automotive manufacturer. Responsible for ramp-up of university education system with a national footprint. Areas of Expertise Six Sigma (Black Belt/White Belt) – PMP – Kaizen (Continuous Improvement) Product Development – Manufacturing Technology – Assembly Design Plastic Parts – Metals Processing – Noise, Vibration and Harshness (NVH) – Rapid Tooling Failure Mode Effects Analysis (FMEA) – Finite Element Analysis (FEA) – Virtual Prototyping and Validation Forklifts/Pallet Trucks – Blueprint Reading – Logistics – Plant and Warehouse Procedures – Walk throughs Performance Reports – SAP – MS Project – Unionized Environments – Parts Processing – Coaching – Training PROFESSIONAL EXPERIENCES AND CONTRACTS TECHNICAL BUYER, ROBERT BOSCH AUTOMOTIVE STEERING 04/15 — 05/16 Ensure purchasing coordination and management of OEM projects for steering systems from acquisition to start of production. *BACK IN JOB MARKET DUE TO DEPARTMENT MOVING TO ANOTHER STATE AND COUNTRY SUPPLY CHAIN PLANNER, COCA-COLA 06/14 — 01/15 Ensured material distribution by planning and maintaining proper inventory required for fulfilling demand requirements COMMODITY LEADER/SR BUYER, LEAR CORPORATION 06/12 — 06/13 Set and ensured target pricing for automotive electronics IT BUYER/SAP EXPERT, BEHR HELLA THERMOCONTROL 06/11 — 06/12 Arranged licensing and contract for all computers on-site Coordinated and trained all on SAP, and mastered part for automotive electronic controllers and operating units for heating, ventilation and air conditioning (HVAC) systems BUSINESS CONSULTANT, GEORGE S. MAY INTERNATIONAL CO/FREELANCE 10/08 — 06/11 Consulted business on operations which included HR, IT, purchasing and sales. Implemented training manuals, standard operating procedures and IT systems PROJECT AND PURCHASING MANAGER, GENERAL MOTORS CORPORATION 12/07 — 06/08 Managed, monitored critical capacity, reported status and implemented automotive supplier and plant ramp down Worked with legal and purchasing to ensure proper procedures followed. Purchasing Manager for dying programs PROCUREMENT SPECIALIST (PRODUCT DEVELOPMENT), CHRYSLER GROUP LLC 03/05 — 12/07 Developed and led automotive production part project for the utilization as reworked/alternatives for prototype parts by revitalizing parts that can be used across vehicle lines ADVANCED PURCHASING BUYER, MITSUBISHI CLIMATE CONTROL (AUTOMOTIVE) 10/02 — 04/04 Researched and implemented a database for streamlining engineering and purchasing that had a cost reduction component PURCHASING LEAD VEHICLE ANALYST, FORD MOTOR COMPANY 10/00 — 06/02 Performed program management for the Econoline vehicle line and ensured launch and all functions for the automotive line for all model years, including running changes were efficient. Interfaced with engineering, plants, suppliers, purchasing and account receivable NAO LOGISTICS ANALYST, GENERAL MOTORS CORPORATION 04/97 — 06/99 Audited automotive North American Operations logistics employees and reported safety concerns Monitored and recovered fees UNIVERSITY ADMINISTRATION, UNIVERSITY OF PHOENIX 10/95 — 04/97 Ramped up the University’s first on-site location in Michigan which included location scouting, faculty hiring, curriculum knowledge, scheduling, employee recruiting, transcript evaluation and more EDUCATION MASTERS IN BUSINESS ADMINISTRATION | UNIVERSITY OF PHOENIX BACHELORS | UNIVERSITY OF MICHIGAN - ANN ARBOR
  • 2. PROFESSIONAL ACCOMPLISHMENTS ï‚· 10+ years of automotive industry experience in manufacturing, operations, and program management ï‚· Powertrain and electrical experience and knowledge of manufacturing processes ï‚· Ramped down of Hummer, Pontiac, Saturn brands and all associated plant contracts. This responsibility included over 500 primary parts suppliers. ï‚· Led production part project for the utilization as reworked/alternatives for prototype parts for Chrysler HQ involving engineering and revitalizing parts that can be used across vehicle lines. ï‚· Forecasted, planned and oversaw capacity planning for multiple facilities. Monitored inventory status and build schedules to determine re-order point and usage. Created requisitions and performed spreadsheet analysis. Presented program status to the program team. ï‚· Documented business requirements by gathering, and creating and implementing customized company policies and procedures. Managed requirements definition process (HR, Financial, IT, etc.) to include Standard Operating Procedures (SOP) and training manuals for purchasing operations ï‚· Coached safety, quality and productivity and built Team Leadership and Team Member capability (Ford’s E- Series/Econoline Line) ï‚· Ensured objectives and targets were met through following standardized work for multiple model years and running changes. ï‚· Optimized throughput in accordance with budgets and cost objectives ï‚· Monitored statuses/levels and was the first responder to disseminate information ï‚· Verified that lines were running safely, smoothly, and producing quality parts through process confirmation and walk- throughs to increase lines ergonomics and efficiency ï‚· Supported Kaizen (Continuous Improvement), and coached problem resolution to the lowest level by utilizing peer counseling and management training ï‚· Managed projects for on-time completion within budget, and ensured that projects met quality standards. Performed quality audits. Successful project completion of ten automotive product roll-outs resulting in 100% success on-time and on-budget delivery rate. Met targets: inventory, cost, scrap, supply, and tooling expense ï‚· Improved delivery performance of suppliers by identifying process improvements and lead time reduction opportunities ï‚· Participated as member or resource to product development teams ï‚· Created a conducive work environment for team to complete their assigned responsibilities and tasks ï‚· Worked cross-functionally with Purchasing, Engineering, Legal, Containerization, Logistics and assembly / manufacturing plants to facilitate critical supply issues and business transfers. ï‚· Helped assess and assist in the development and implementation of corrective actions for critical issues ï‚· Dealt with capacity issues caused by broken tools or equipment, fires, floods and any other related supplier shortage issues. ï‚· Supported and lead conference calls with business transfers and critical supply issues ï‚· Liaison between purchasing, engineering, manufacturing, logistics and suppliers to resolve issues and to provide technical support ï‚· Determined the cause of supplier delivery problems and coordinate/implement effective and timely resolutions ï‚· Improved delivery performance of suppliers by identifying process improvements and lead time reduction opportunities ï‚· Participated as member or resource to product development teams ï‚· Exchanged regularly information with others inside and outside the work group including GM and supplier facilities ï‚· Worked with Supplier Risk Management team with financially troubled suppliers ï‚· Kept management updated frequently, consistent with the issues urgency ï‚· Provided reports as required ï‚· Developed and maintained work breakdown structures, developed schedules, monitored inventory levels and resources. Defined work scope and monitored bill of materials to ensure availability of the necessary capacity and supplier selection of powertrain parts.Performed benchmarking bill of material studies to ensure competitive pricing and to secure contracts. ADDITIONAL PROFESSIONAL EXPERIENCE OPERATIONS MANAGER/SUPERVISOR | DALETH SUBSTITUTE TEACHER SPECIALIST/SPECIAL EDUCATION & H.S. FINANCE | DETROIT PUBLIC SCHOOLS TECHNOLOGY PORTFOLIO MS Project, Outlook, Lotus Notes, MRP, SAP and Ford Purchasing Systems: EASI, GPIRS, MSIII, VM4, WERS,WIPS PROFESSIONAL ORGANIZATIONS Member, Project Management Institute (PMI)