William L. Floyd's Resume
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William L. Floyd has over 15 years of experience in information technology, networking, and customer service. He holds a Bachelor of Science degree in Computer Information Systems and a Bachelor of Arts in Business Administration from Saint Leo University. His objective is to use his education and experience to develop and maintain computer systems for an organization that values learning and growth.
![equipment. Managed and successfully completed band tours to Jacksonville,
Tallahassee, Pensacola, Palm Bay, Tampa, Clearwater, Saint Petersburg,
Gainesville, Bradenton, Cocoa Beach, Melbourne, Daytona, Orlando and
throughout the State of Florida.
Band Name: Smilin' McGee [Smilin' McGee Music LLC.]
Band Name: Billy Floyd [Billy Floyd Music LLC.]
Employment History
Front of House Manager / Senior Bartender
11/2002 - 05/2009 Outback Steakhouse Orlando, FL
Supervised all aspects of opening procedures and ensured the ongoing success
and flow of business.
Maintained the working order and diligence of all Front of House positions
including: Host/Hostesses, Bussers, Servers, Take Away Employees, and
Bartenders
Administered opening interviews and assessment exams
Administered Pier 1 Interviews and took part in the managerial decisions needed
to move forward with hiring and firing.
Cash balancing per server, Cash balancing of Takeaway and Bar drawers,
reconciling of all credit transaction and all nightly restaurant comps and deletes.
Server / Head Wait
11/2002 - 05/2009 Outback Steakhouse Orlando, FL
Facilitated simultaneous parties and events, multiple tables, and back of house
maintenance work to ensure our success.
Performed restaurant opening and closing duties and maintained a successful
and positive environment during working hours.
Acted as the main communication between the guests wants and the restaurants
abilities.
Ensured that our ability as a successful restaurant was pursued with vigor and
achieved with ease.
Cash balancing per server, cash balancing of Takeaway and Bar Drawers,
reconciling of all credit transactions and all nightly restaurant comps and deletes.
America Online Software Maintenance Technician
04/2003 - 02/2004 Software Spectrum Tampa, FL](https://image.slidesharecdn.com/williamlfloydresumenoaddress-090804121741-phpapp02/85/William-L-Floyd-s-Resume-2-320.jpg)
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William L. Floyd's Resume
- 1. WILLIAM L. FLOYD billyfloyd@gmail.com Objective *To use my education, knowledge, and experience to develop and maintain the computer and networking system of an organization that values my ability to learn, encourages independent thought, and accepts my drive to succeed.* Education History Completion Date Issuing Institution Qualification Course of Study 08/2001 Saint Leo University Bachelors Degree Computer Information Systems Bachelor of Science (Computer Information Systems) Bachelor of Arts (Business Administration) 05/1997 Citrus High School High School Diploma General Education General Education Class High School Diploma Experience Expert in all aspect of Microsoft Office 97, 2000, 2003. Expert in all aspects of Microsoft Windows 2000, ME, XP, XP PRO, XP 64bit, Vista. Extensive experience with network operations, installations and network maintenance. Thorough experience with MAC OS X, iLife Suite. Thorough experience in image editing with gIMP, Adobe Photoshop CS 2 - 4, ImageReady. Thorough experience with digital music production with Cool Edit Pro, Adobe Audition, Sonar, Cakewalk, Reason, GarageBand, and Logic 8 Thorough Experience with live music showcase productions with fully integrated lights and sound. I have thorough, personal experience with marketing, advertising, venue booking, writing, recording, engineering, rehearsal scheduling, travel and lodging arrangements, managing expenditures and the ongoing maintenance of all
- 2. equipment. Managed and successfully completed band tours to Jacksonville, Tallahassee, Pensacola, Palm Bay, Tampa, Clearwater, Saint Petersburg, Gainesville, Bradenton, Cocoa Beach, Melbourne, Daytona, Orlando and throughout the State of Florida. Band Name: Smilin' McGee [Smilin' McGee Music LLC.] Band Name: Billy Floyd [Billy Floyd Music LLC.] Employment History Front of House Manager / Senior Bartender 11/2002 - 05/2009 Outback Steakhouse Orlando, FL Supervised all aspects of opening procedures and ensured the ongoing success and flow of business. Maintained the working order and diligence of all Front of House positions including: Host/Hostesses, Bussers, Servers, Take Away Employees, and Bartenders Administered opening interviews and assessment exams Administered Pier 1 Interviews and took part in the managerial decisions needed to move forward with hiring and firing. Cash balancing per server, Cash balancing of Takeaway and Bar drawers, reconciling of all credit transaction and all nightly restaurant comps and deletes. Server / Head Wait 11/2002 - 05/2009 Outback Steakhouse Orlando, FL Facilitated simultaneous parties and events, multiple tables, and back of house maintenance work to ensure our success. Performed restaurant opening and closing duties and maintained a successful and positive environment during working hours. Acted as the main communication between the guests wants and the restaurants abilities. Ensured that our ability as a successful restaurant was pursued with vigor and achieved with ease. Cash balancing per server, cash balancing of Takeaway and Bar Drawers, reconciling of all credit transactions and all nightly restaurant comps and deletes. America Online Software Maintenance Technician 04/2003 - 02/2004 Software Spectrum Tampa, FL
- 3. Tier 2 Technical Support for America Online. Performed troubleshooting tasks working with multiple versions of AOL. Performed duties using integrated troubleshooting tools to diagnose and remedy connectivity problems over Cable, D.S.L. and dial up connections. Network Services Information Technology Specialist 05/1998 - 08/2001 Office of Information Technology at Saint Leo St. Leo, FL University Assisted with the installation of the campus wide intra net and network peripherals including 10baseT/100baseT Routers, Hubs and Switches. Maintained high speed network and Faculty/Staff consoles. Maintained student laptops and personal computers. Certifications Certification Title Issuing Organization Completion Date Cable Networking Tech Certification Software Spectrum 06/2003 Serious Sanitizer Certification Outback Steakhouse 01/2007 Wine and Beverage Certification Outback Steakhouse 01/2007 Certified Service Trainer Outback Steakhouse 01/2007 Certified Management / Key Training Outback Steakhouse 09/2006 Memberships / Interests Member of Tau Kappa Epsilon International Fraternity Member of Sigma Chi Omega Local Fraternity Founding Father of Kappa Lambda Local Fraternity Held Greek Council Public Relations Chair for 2 consecutive years (2000, 2001) Held Greek Council Representative Position for the Student Government Union for 2 consecutive years. (2000, 2001) References
- 4. Charles Stewart, President Mr. Bo Jingles Inc 3752 Millstone Dr Casselberry, FL 32707-5908 407-696-6300 Business reference known for 2 year(s). Larry Losciale, Owner Easy Modern Living Inc 5144 S. Atwood Terrace Inverness, FL 34452 352-344-2847 Personal reference known for 5 year(s). Calvin Phillips, Front of House Manager Outback Steahouse Inc. 375 Milano Lane Apt. 106 Melbourne , FL 32940 407-361-4404 Business reference known for 5 year(s).