This document discusses a function interface that defines specifications and allows for experience. The interface focuses on specifications, functions, and experience through an adaptable approach. Overall the goal is to provide an interface that can evolve with experience over time.
Techniques for getting insights from customersNaoka MISAWA
?
Speech in IA Camp2015. Techniques for Getting Insights From Customers -Interview & VisualizationNaoka Misawa, Glagrid, Inc.
In the future social service, the border between creators and users will be much vaguer, and new methods to create will be needed; think and create WITH customers and users. What techniques will be needed for IA?
I will introduce techniques for getting insights from customers such as user interviews and graphic facilitations, using some of my case studies.
Techniques for getting insights from customersNaoka MISAWA
?
Speech in IA Camp2015. Techniques for Getting Insights From Customers -Interview & VisualizationNaoka Misawa, Glagrid, Inc.
In the future social service, the border between creators and users will be much vaguer, and new methods to create will be needed; think and create WITH customers and users. What techniques will be needed for IA?
I will introduce techniques for getting insights from customers such as user interviews and graphic facilitations, using some of my case studies.