YouSuggest is a social suggestion box - allowing your users to submit feedback and suggestions in a public, engaging environment, rate and discuss them. It allows your product managers to prioritize the features and enhancement requests about the product/service while increased transparency and engagement builds loyalty.
YouSuggest is SaaS product built by Lattice Purple Technologies - a Ruby on Rails startup in India.
More details are available on http://yousuggest.us . Mail me at nilesh@latticepurple.com if you have questions.
This PPT gives a brief walk through on the features of the latest release of YouSuggest.
11. Users are skeptical No visible history of actions being taken upon the suggestions Dissuaded from providing feedback Product managers stay in dark A vocal minority may dominate the majority voice No way for you to know which ideas are most relevant for your audience Lost opportunity a proactive customer can be turned into a product evangelist