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Health Information Exchange
Connected Communities. Connected Healthcare


  Phyllis Albritton                    Nancye Lahue
Executive Director                 Technical Director
          CORHIO                    BEACON Program




         San Luis Valley Health Information Technology Symposium,
                              November 4, 2011                      1
Todays Session Roadmap

   About CORHIO & Colorados Vision for HIE
   What is HIE?
   Current HIE Activity in Colorado
   Technical Infrastructure
   Other HIT Initiatives at CORHIO



             息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                  CORHIO Proprietary - Not For Redistribution
New Realities
in Health                                         New
                                                Payment

Care                                             Models




                                             Improved
      Technology &                           Quality of                                 New Care Delivery
     Interoperability                         Care &                                        Models
                                               Value!



                                                   Patient
                                                Engagement




             息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                  CORHIO Proprietary - Not For Redistribution
Care Coordination and Transitions:
                                       Reality Meets Opportunity



Hospital Readmission
      19.6% of Medicare patients were readmitted within 30 days of discharge
      1 in 5 older adults with complex chronic health conditions is readmitted within
      30 days of hospital discharge
      34% were readmitted within 90 days of discharge
      $17.4 billion cost to Medicare for unplanned hospital readmissions in 2004
Chronic Conditions
      75% of health care expenditures are for chronic illnesses
      16 physicians  providers an individual with chronic illness may see in a year

Medication Management
      66% of medication errors occur during transitions: admission, transfer or discharge




    Source: National Transitions of Care Coalition: Improving Transitions of Care , Sept. 2010
The Consumer Perspective


 About Their Providers
      88% want doctors to use EMRs.
      92% want doctors to exchange patient info with other doctors.
 About Themselves
 Few adults have electronic access to records or doctors:
 Record access (14%). Schedule appointments (22%). Email doctors (21%). Refill prescriptions (34%).
      73% would use a secure online healthcare communication solution.
      50% would consider switching doctors for the ability to communicate and complete
       health care tasks online.
Sources:
"A Call for Change: The Commonwealth Fund 2011 Survey of Public Views of The U.S. Health System."
Intuit Healths second annual Health Care Check-Up Survey.
                                 息 2011 Colorado Regional Health Information Organization (CORHIO)
                                   All Rights Reserved CORHIO Proprietary - Not For Redistribution
About CORHIO

              A nonprofit, public-                         Shared health
Who We Are




                                                  Vision
               private partnership                           information for all
                                                             individuals in every
              The state-designated
                                                             Colorado community
               entity for health
               information exchange                          promoting the right
               (HIE) in Colorado                             care, at the right time
                                                             and
                                                             the right place.

                                      Goals for 2015
                 Health information exchange deployed in every community
                 85% of all providers are meaningful users of EHRs and health
                  information technology
HIE Progress in Colorado
                                                                                                                   Future
                                                 Northern Colorado
                                                                                                                   Convening
      Steamboat                                                                                                    Participant Agreement
        (QHN)
                               Grand                                                                               Connected to HIE (Live)
                                      Boulder
                               County
                                                NW
  Grand                     Summit             Denver Central
                                                      Denver Aurora
 Junction                                         S. Metro
                  Aspen                           Denver                                                     Live on CORHIO
  (QHN)
                  (QHN)               Salida                                                                 Implementing CORHIO
       Delta                                              CO Springs
      (QHN)       Gunnison                                                                                   QHN
                   (QHN)
Montrose                                                                                                     Investigating HIE
 (QHN)                                                        Pueblo
                                                                                                             LTPAC Challenge Grant
                               San Luis                                                                      Community
   Durango                      Valley
    (QHN)


                   息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                        CORHIO Proprietary - Not For Redistribution


                                                                                                                                     7
Participating Providers
 http://www.corhio.org/participating-providers.aspx




             息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                                                                                       8
                                  CORHIO Proprietary - Not For Redistribution
Vision for HIE
 No Wrong Door for Patients
 Providers have access to a patients complete health history to
  provide high quality, cost effective treatment during the visit
 Providers have access to the information needed to evolve with
  health reform (e.g., ACOs)
 Patients are active participants in their healthcare
 Communities and policy makers have accesses to aggregated, de-
  identified health data to improve community and public health


                 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
 11/16/2011                           CORHIO Proprietary - Not For Redistribution                          9
What is HIE?
   Health information exchange (HIE) is the ability to electronically
   exchange patient health information including:
              Lab results                                                     Secure Messaging/Email
              Pathology results                                               ADTs
              Radiology reports                                               Orders
              Transcribed notes                                               Patient care summaries,
                                                                                meds, allergies, Dx (CCD)
              Referrals & Consults

   when its needed for patient care.
     (all data shared safely & securely, meeting or exceeding HIPAA standards)




                        息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                                                                                                  10
11/16/2011                                   CORHIO Proprietary - Not For Redistribution
Is this your reality?


                                                      The typical primary care
                                                      physician has 229 other
                                                      physicians working in 117
                                                      practices with which care
                                                      must be coordinated.

                                                         Source: Annals of Medicine 2011




         息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                                                                                   11
                              CORHIO Proprietary - Not For Redistribution
Perhaps, this is Your Reality?


                                                      41.9% to 70% of Medicare
                                                      patients admitted to the
                                                      hospital received services from
                                                      an average of 10 or more
                                                      physicians during their stay




         息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                                                                                   12
                              CORHIO Proprietary - Not For Redistribution
How Does HIE Work?
The Clinician Perspective




    Paper & phone based with some limited                          One electronic connection to the HIE to access/share
            electronic connections                                         patient information across the state




                    息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                                                                                                     13
                                         CORHIO Proprietary - Not For Redistribution
Public Health Initiatives
 CORHIO Support Services
 Newborn Metabolic Screening Orders and
  Results Delivery
 Electronic Laboratory Reporting
 Immunizations



       息 2010 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                            CORHIO Proprietary - Not For Redistribution
Additional CORHIO HIT Initiatives
 CO-REC
 Mental & Behavioral Health Policy Workgroup
 Long Term Care
 Medicaid State HIT Plan
       Meaningful Use/Medicaid EHR Incentive Program
       SDAC
 CIVHC All Payer Claims Database


                息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                                                                                          15
11/16/2011                           CORHIO Proprietary - Not For Redistribution
A Roadmap for HIE in
           Colorado
                                                                                                                  Support Data
                                                                                                                  Analytics


                                                                                     CCDs                         Health Plan
                                                                                                                  Participation /
                                                                                     &                            Funding
                                                     Public Health
                                                     (CDPHE)                         Orders
                                                     &                               (2012)                       Support
                        Referrals                                                                                 SDAC/RCCO Data
                        (2011/2012)                  QHN                                                          for Analytics
                                                     Integrations
             Results                                 (2011/2012)
             Delivery                                                                                             Patient Tools
             (2011)                                                                                               (2012/2013)

                                           Stakeholder Engagement




                        息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                                                                                                                    16
11/16/2011                                   CORHIO Proprietary - Not For Redistribution
Providers in communities will
       become communities of providers

             - Dr. David Ehrenberger, CMO Avista Adventist Hospital




                    息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                                                                                                              17
11/16/2011                               CORHIO Proprietary - Not For Redistribution
Thank you!


                                 Phyllis Albritton
                                Executive Director
                              palbritton@corhio.org
                                  720-285-3200




                                                                                            18
  息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved
                       CORHIO Proprietary - Not For Redistribution
Governance and
       Stakeholder Trust

                                                                       Nancye Lahue
                                                                   Technical Director
                                                                    BEACON Program



                                              San Luis Valley 19
                                                              Health Information Technology
                                                       Symposium, November 4, 2011            19
November 4, 2011 INHS Business CONFIDENTIAL
INHS Introduction

        Founded in 1994
        501(c)(3) Non-profit
        Healthcare and Healthcare IT Focus
        1,100 employees across 4 business lines
        2010 Gross Revenue of $167 million
        Nationally recognized leader in healthcare collaboration

    INHS is governed by our board made up of sponsoring
     hospitals and community physicians.
            Customers govern their projects and IT direction independently.


                                                                   20

November 4, 2011 INHS Business CONFIDENTIAL
Current Beacon Area




November 4, 2011 INHS
                                              21
Business CONFIDENTIAL
Information Resource Management (IRM)
        300+ IT Professionals
        750+ Physician EMR systems hosted
        38 Hospital HIT systems operated & hosted
        Nationally recognized programs (Beacon
         Community, VLER, SSA, CDC, 21 of 100 Most
         Wired Hospitals, 5 HIMSS Level 6 Hospitals)


                                                22

November 4, 2011 INHS Business CONFIDENTIAL
Key Differentiators
    Owner / Operator of Healthcare Systems
    100% focused on Hospital HIT and Physician
     EMR
    100+ healthcare entities already committed to
     Beacon
    Host and support (24 x 7 x 365)


                                                            23

November 4, 2011 INHS Business CONFIDENTIAL
Journey Through the HIE

                                              Shared
          Shared                            Technology                   Information Hub
        Technology




                                                                                            Other
                                                                                            Hubs
Environment:                  Environment:                      Environment:
                              New business relationships with   Population-based approach to
Collaboration based on
                              decision-making occurring         care delivery in a competitive
community relationships and
                              outside the community             health system
individual leaders
                              Technology:                       Technology:
Technology:
                              Disparate information systems     Disparate information systems
Shared information systems
                              relying on health information     interacting with shared
with standardized data
                              exchange to conduct business      information hub that supports
                                                                common metrics and care
                                                                coordination



                                                                                            24
Health Information Exchange
Primary Care                                 Long Term Care
  Provider                BCIN HUB
                                                  EMR
    EMR                 Quality Measures

Primary Care                 Care
  Provider                Coordination
EMR/Disease                  Tools
Management              Electronic Health      Pharmacy
 Application                 Record           Information
                                                 System

  Specialty

                            data
    Care
    EMR


                          Hospital          Other HIEs
              Phase 1   Information
                            25
                           System
              Phase 2
Guiding Principals
    Level the playing field
            Technology agnostic
            Speed of delivery
            Focused set of options
            Incentive Alignment
            Funding Strategy
            ADDS VALUE


                                                            26

November 4, 2011 INHS Business CONFIDENTIAL
Importance of Trust
    Warehousing Data demands trust
            Secure Transfer of Data
            Secure Storage of Data
            Secure Access of Data
    Communication 
            Strategic Planning
            Collaboration
            Advisory Committee
    Sustainability 
            Adding value
            Flexibility for different customers while maintaining
             standardization


                                                                     27

November 4, 2011 INHS Business CONFIDENTIAL
Questions??




November 4, 2011 INHS
                                      28
Business CONFIDENTIAL
Thank you
                 Inland Northwest Health Services (INHS)
                         Contact: Nancye Lahue
                            lahuen@inhs.org
                             (509) 868-8462




                                                           29
November 4, 2011 INHS Business CONFIDENTIAL
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Ad

Health Information Exchange Connected Communities. Connected Healthcare

  • 1. Health Information Exchange Connected Communities. Connected Healthcare Phyllis Albritton Nancye Lahue Executive Director Technical Director CORHIO BEACON Program San Luis Valley Health Information Technology Symposium, November 4, 2011 1
  • 2. Todays Session Roadmap About CORHIO & Colorados Vision for HIE What is HIE? Current HIE Activity in Colorado Technical Infrastructure Other HIT Initiatives at CORHIO 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved CORHIO Proprietary - Not For Redistribution
  • 3. New Realities in Health New Payment Care Models Improved Technology & Quality of New Care Delivery Interoperability Care & Models Value! Patient Engagement 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved CORHIO Proprietary - Not For Redistribution
  • 4. Care Coordination and Transitions: Reality Meets Opportunity Hospital Readmission 19.6% of Medicare patients were readmitted within 30 days of discharge 1 in 5 older adults with complex chronic health conditions is readmitted within 30 days of hospital discharge 34% were readmitted within 90 days of discharge $17.4 billion cost to Medicare for unplanned hospital readmissions in 2004 Chronic Conditions 75% of health care expenditures are for chronic illnesses 16 physicians providers an individual with chronic illness may see in a year Medication Management 66% of medication errors occur during transitions: admission, transfer or discharge Source: National Transitions of Care Coalition: Improving Transitions of Care , Sept. 2010
  • 5. The Consumer Perspective About Their Providers 88% want doctors to use EMRs. 92% want doctors to exchange patient info with other doctors. About Themselves Few adults have electronic access to records or doctors: Record access (14%). Schedule appointments (22%). Email doctors (21%). Refill prescriptions (34%). 73% would use a secure online healthcare communication solution. 50% would consider switching doctors for the ability to communicate and complete health care tasks online. Sources: "A Call for Change: The Commonwealth Fund 2011 Survey of Public Views of The U.S. Health System." Intuit Healths second annual Health Care Check-Up Survey. 息 2011 Colorado Regional Health Information Organization (CORHIO) All Rights Reserved CORHIO Proprietary - Not For Redistribution
  • 6. About CORHIO A nonprofit, public- Shared health Who We Are Vision private partnership information for all individuals in every The state-designated Colorado community entity for health information exchange promoting the right (HIE) in Colorado care, at the right time and the right place. Goals for 2015 Health information exchange deployed in every community 85% of all providers are meaningful users of EHRs and health information technology
  • 7. HIE Progress in Colorado Future Northern Colorado Convening Steamboat Participant Agreement (QHN) Grand Connected to HIE (Live) Boulder County NW Grand Summit Denver Central Denver Aurora Junction S. Metro Aspen Denver Live on CORHIO (QHN) (QHN) Salida Implementing CORHIO Delta CO Springs (QHN) Gunnison QHN (QHN) Montrose Investigating HIE (QHN) Pueblo LTPAC Challenge Grant San Luis Community Durango Valley (QHN) 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved CORHIO Proprietary - Not For Redistribution 7
  • 8. Participating Providers http://www.corhio.org/participating-providers.aspx 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved 8 CORHIO Proprietary - Not For Redistribution
  • 9. Vision for HIE No Wrong Door for Patients Providers have access to a patients complete health history to provide high quality, cost effective treatment during the visit Providers have access to the information needed to evolve with health reform (e.g., ACOs) Patients are active participants in their healthcare Communities and policy makers have accesses to aggregated, de- identified health data to improve community and public health 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved 11/16/2011 CORHIO Proprietary - Not For Redistribution 9
  • 10. What is HIE? Health information exchange (HIE) is the ability to electronically exchange patient health information including: Lab results Secure Messaging/Email Pathology results ADTs Radiology reports Orders Transcribed notes Patient care summaries, meds, allergies, Dx (CCD) Referrals & Consults when its needed for patient care. (all data shared safely & securely, meeting or exceeding HIPAA standards) 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved 10 11/16/2011 CORHIO Proprietary - Not For Redistribution
  • 11. Is this your reality? The typical primary care physician has 229 other physicians working in 117 practices with which care must be coordinated. Source: Annals of Medicine 2011 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved 11 CORHIO Proprietary - Not For Redistribution
  • 12. Perhaps, this is Your Reality? 41.9% to 70% of Medicare patients admitted to the hospital received services from an average of 10 or more physicians during their stay 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved 12 CORHIO Proprietary - Not For Redistribution
  • 13. How Does HIE Work? The Clinician Perspective Paper & phone based with some limited One electronic connection to the HIE to access/share electronic connections patient information across the state 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved 13 CORHIO Proprietary - Not For Redistribution
  • 14. Public Health Initiatives CORHIO Support Services Newborn Metabolic Screening Orders and Results Delivery Electronic Laboratory Reporting Immunizations 息 2010 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved CORHIO Proprietary - Not For Redistribution
  • 15. Additional CORHIO HIT Initiatives CO-REC Mental & Behavioral Health Policy Workgroup Long Term Care Medicaid State HIT Plan Meaningful Use/Medicaid EHR Incentive Program SDAC CIVHC All Payer Claims Database 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved 15 11/16/2011 CORHIO Proprietary - Not For Redistribution
  • 16. A Roadmap for HIE in Colorado Support Data Analytics CCDs Health Plan Participation / & Funding Public Health (CDPHE) Orders & (2012) Support Referrals SDAC/RCCO Data (2011/2012) QHN for Analytics Integrations Results (2011/2012) Delivery Patient Tools (2011) (2012/2013) Stakeholder Engagement 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved 16 11/16/2011 CORHIO Proprietary - Not For Redistribution
  • 17. Providers in communities will become communities of providers - Dr. David Ehrenberger, CMO Avista Adventist Hospital 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved 17 11/16/2011 CORHIO Proprietary - Not For Redistribution
  • 18. Thank you! Phyllis Albritton Executive Director palbritton@corhio.org 720-285-3200 18 息 2011 Colorado Regional Health Information Organization (CORHIO) - All Rights Reserved CORHIO Proprietary - Not For Redistribution
  • 19. Governance and Stakeholder Trust Nancye Lahue Technical Director BEACON Program San Luis Valley 19 Health Information Technology Symposium, November 4, 2011 19 November 4, 2011 INHS Business CONFIDENTIAL
  • 20. INHS Introduction Founded in 1994 501(c)(3) Non-profit Healthcare and Healthcare IT Focus 1,100 employees across 4 business lines 2010 Gross Revenue of $167 million Nationally recognized leader in healthcare collaboration INHS is governed by our board made up of sponsoring hospitals and community physicians. Customers govern their projects and IT direction independently. 20 November 4, 2011 INHS Business CONFIDENTIAL
  • 21. Current Beacon Area November 4, 2011 INHS 21 Business CONFIDENTIAL
  • 22. Information Resource Management (IRM) 300+ IT Professionals 750+ Physician EMR systems hosted 38 Hospital HIT systems operated & hosted Nationally recognized programs (Beacon Community, VLER, SSA, CDC, 21 of 100 Most Wired Hospitals, 5 HIMSS Level 6 Hospitals) 22 November 4, 2011 INHS Business CONFIDENTIAL
  • 23. Key Differentiators Owner / Operator of Healthcare Systems 100% focused on Hospital HIT and Physician EMR 100+ healthcare entities already committed to Beacon Host and support (24 x 7 x 365) 23 November 4, 2011 INHS Business CONFIDENTIAL
  • 24. Journey Through the HIE Shared Shared Technology Information Hub Technology Other Hubs Environment: Environment: Environment: New business relationships with Population-based approach to Collaboration based on decision-making occurring care delivery in a competitive community relationships and outside the community health system individual leaders Technology: Technology: Technology: Disparate information systems Disparate information systems Shared information systems relying on health information interacting with shared with standardized data exchange to conduct business information hub that supports common metrics and care coordination 24
  • 25. Health Information Exchange Primary Care Long Term Care Provider BCIN HUB EMR EMR Quality Measures Primary Care Care Provider Coordination EMR/Disease Tools Management Electronic Health Pharmacy Application Record Information System Specialty data Care EMR Hospital Other HIEs Phase 1 Information 25 System Phase 2
  • 26. Guiding Principals Level the playing field Technology agnostic Speed of delivery Focused set of options Incentive Alignment Funding Strategy ADDS VALUE 26 November 4, 2011 INHS Business CONFIDENTIAL
  • 27. Importance of Trust Warehousing Data demands trust Secure Transfer of Data Secure Storage of Data Secure Access of Data Communication Strategic Planning Collaboration Advisory Committee Sustainability Adding value Flexibility for different customers while maintaining standardization 27 November 4, 2011 INHS Business CONFIDENTIAL
  • 28. Questions?? November 4, 2011 INHS 28 Business CONFIDENTIAL
  • 29. Thank you Inland Northwest Health Services (INHS) Contact: Nancye Lahue lahuen@inhs.org (509) 868-8462 29 November 4, 2011 INHS Business CONFIDENTIAL

Editor's Notes

  • #2: San Luis Valley HIT ConferenceNovember 4, 2011Phyllis AlbrittonExecutive Director
  • #3: What are we doing? Why are we doing it?
  • #8: LTPAC GrantMental/Behavioral Health Grant
  • #12: PCPs especially are challenged with evolving beyond todays paper records to adopt the HIT needed to effectively participate in an ACO or other payment models such as PCMH, Prometheus etc But if you rely on paper records, faxes and phone calls at a health plan, specialty practice or hospital, you can probably relate to this.
  • #14: Currently, the typical practice is using paper files and relaying patient information by phone, fax and snail mail. Some practices have a one-way computer-based connection with 1 or 2 local hospitals. Some practices have an electronic connection with a lab like Quest or LabCorp. Each electronic connection, if it exists, needs to be built and maintained individually which is very expensive. Plus, the connections are usually limited in terms of what information is transmitted.Most practices lack electronic connections with behavioral health and long term care providers.With Health Information Exchange, your practice has real-time, electronic connections to all other providers on the exchange. Patient data can be accessed by providers when and where its needed for patient care. Each provider builds ONE connection to the network, instead of multiple, costly connections to individual providers.HIE not only makes sense for patient care, but it makes sense economically as well.