MS CRM Consultant with around 3 years of hands-on experience in Dynamics CRM Version 3.0 till 2011. Played multiple roles in various CRM projects starting from Developer, Presales consultant, Functional consultant, Technical consultant, Techno-Functional consultant.
Key Skills Include:
Gathering client requirements and understanding.
Demonstrate CRM capabilities to the client
Map the requirements of the client with the capabilities of MS CRM
Preparing fit-gap analysis of the requirement for identified modules.
Preparing functional/technical specifications.
Study existing business process and improving the same for the new system with CRM.
Designing measurable and scalable technic...
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