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鈥� 13+ years experience in Telecom and BPO/ITES environment. Proven track record of delivering in all areas of customer operations.
鈥� Core of Operations with decade plus management experience of leading outsourcing across multiple sites in 5 countries. During these years I have managed accounts with total annual value in excess of 拢25M and circa 3000+ headcount.
鈥� A brief list of brands I have worked with, either directly or indirectly during the last decade. These are roles on both sides of outsourcing fence.
Sitel, Dell, Convergys, Bellsouth, AT&T, AOL, TalkTalk, Carphone Warehouse, Firstsource, Wipro, Clientlogic, Orange, IBM, Ventura, Tech Mahindra,
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