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Tampere Area, Finland Finland
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Is your Customer Experience already like the red sheep? You get noticed? I am here to help you with it.
It was November 2006, a sunny day but bad weather, as it sometimes can be in Finland. I was sitting at the back of a tram called 3T in Helsinki. After working almost a decade on tv and film industry, I felt there was something else I should be doing.
Later I found out why this tram was called 3T. It contained the basic elements for a story: a 3-act structure with a beginning, middle and end. Letter T stands for Finnish words tunne (emotion), tarina (story) and toiminta (action).
I found a strand of red thread in the tram next to my seat and started to tie it around my fingers in my...
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tarinallistaminen
tarinal盲ht枚inen palvelumuotoilu
asiakaskokemus
customer experience
storytelling
palvelumuotoilu
storification
story design
palvelukokemus
产谤盲苍诲颈
tarinamarkkinointi
service design
tarinakone
matkailu产谤盲苍诲颈
matkailu
storifiation
servicedesign
el盲mystuote. matkailu产谤盲苍诲颈
tarina design
erottuminen
别濒盲尘测办蝉别迟
yrityskulttuuri
story based service design
gsjam
story identity
l盲hiruuan tuotteistaminen
l盲hiruuan markkinointi
matkailupalveluiden kehitt盲minen
matkailun kehitt盲minen
濒盲丑颈谤耻辞办补
ydintarina
tarinakokemus
箩盲谤箩别蝉迟枚迟
strategia
internet of things
tourism
film tourism
service experience
strategicdesign
placebranding
experiencedesign
storyexperience
brandstorytelling
yritystarinat
strateginen muotoilu
yrityst盲 stadiin
产谤盲苍诲颈yhteisty枚
补惫-蝉颈蝉盲濒濒枚迟
tarinat
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