Thierry De Baillon, Work and service designer at Transitive society

Thierry de Baillon

146 Followers

Building on a multidisciplinary background, between design, brand strategy and managerial consulting, I help organizations to adapt to a world of networks and disruption, through the delivery of better services to their customers and collaborative work practices. As a picture speaks better than words, don't hesitate to download my graphical summary below to know more about my skills and realizations. Have also a look on my latest publication, co-written with Jon Husband and a few other really brilliant people!

social business collaboration co-creation innovation knowledge management enterprise 20 social learning socialearning web 20 social crm customer experience marketing 20 informal learning community management strategy design thinking social media entreprise 20 business design collaborative enterprise future of work organizational principle wirearchie networks wirearchy service design acm job-to-be-done business model leadership research organizational change relation client medias sociaux strategie reseaux sociaux socialmedia exprience client co-cration mdias sociaux experience client stratgie business km social network web20 cocial media