I solve problems. It鈥檚 that plain and simple. I lead APQC's Open Standards Benchmarking (OSB) database and Process Classification Framework (PCF) taxonomy. I apply my expertise in people, process, and technology to get hard results鈥攓uantitative metrics and overarching process maps that help our clients and members to improve their business performance.
Since joining APQC in 2006, I鈥檝e taken on progressive roles of responsibility and fun to ensure that we provide the most reliable, detailed, and comprehensive insights and metrics. In that time, we鈥檝e built the world鈥檚 largest database of metrics and benchmarks (the Open Standards Benchmarking database) as well as enhanced the most-downloa...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
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