Award-winning User Centered Design (UCD) professional with 19+ years鈥� commercial experience spanning everything from tech start-ups through to multi-national banks, financial services and blue chip organisations.
My experience covers the full breadth of agile, insight-led and outcome-oriented User Experience (UX) and User Centred Design (UCD) disciplines. Coupled with a background in Applied Psychology and Human Computer Interaction (HCI), I am uniquely positioned to deliver both the art and science of an intuitive and engaging customer experience.
I am particularly interested in the how psychological research can be applied to digital solutions in order to improve the user experience...
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