鈽匔lickFox is a Big Data application that drives insights through Customer Journey Mapping. We then deliver uses cases within the business to reduce cost, enhance revenue & improve marketing effectiveness. I drive advance omni channel use cases with my clients to deliver insights back to front line employee's, build advanced churn propensity models enhanced with customer behavioral, attribution and segmentation data. This has proven to drive millions of calls out of contact centers, improve digital adoption and improve overall customer experience through reducing customer effort.
鈻篟esponsible for the oversight of the company's largest clients, AT&T and Bank of America.
鈻篒ncrease...
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