Personal Information
Organization / Workplace
Greater Jakarta Area, Indonesia Indonesia
Occupation
Service Account Manager
Industry
Technology / Software / Internet
About
• Manage the delivery of services to clients and to act as the primary interface for clients in dealing with operational and service matters.
• Ensure that services are delivered within the contractual obligations & to identify performance issues and take ownership for the development, implementation and communication of service improvement plans.
• Promote new business and service opportunities with clients and work with the sales team to close these deals.
• Scheduling, conducting and preparing minutes of regular operational meetings
• Following through actions and issues highlighted from service meetings
• Coordinating and compilation of reports (including analysis and as...
Contact Details