Personal Information
Organization / Workplace
Melbourne, Australia Australia
Occupation
Senior Customer Experience Manager at apd, Customer Led Design Strategy & Research. Innovation. Product & Service
Website
About
William is a human behaviour, innovation and technology addict. This social butterfly can be found at many meet ups, movie nights and the odd Global Jam of design thinking. He’s known for immersing and swimming in the world human behaviours and deep diving into the latest topic…
, even if there is a book club on it!
His journey has taken him deep into the world of meteorology, (Bureau of Meteorology) health behaviour change (Quit Victoria, Heart Foundation, Vic Health), Real Estate (REA, Ray White, realcommercial.com.au) Sport (Cricket Australia, AFL), Cars (Mazda), banking, retail and many others.
Will’s passion extends beyond the 9-5 where the social butterfly becomes active, pres...
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Tags
uxaustralia
ux
service design
social innovation
innovation
rapid prototyping
usability
gov
design thinking
government
strategy
facilitation
web design and development
willdonovan
albert einstein
workshop
problem solving
human behavior
mobile application development
mobile
usability testing
world wide web
collaboration
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