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yusevhmamouch

Youssef Hmamouch

Personal Information
Organization / Workplace
Utrecht Area, Netherlands Netherlands
Occupation
Head of Service Management and Operations at Port of Rotterdam
Industry
Technology / Software / Internet
About
Youssef brings to the table a near-perfect blend of management acumen, business savvy, technical aptitude, an unparalleled drive and work ethic, and a sense of personal entrepreneurship in meeting new challenges on a daily basis. Field of operation: Youssef is specialised to operate on the frontier between Business and IT, a natural bridge builder always looking to close the gap between Business and IT, constantly putting the user and customer satisfaction at the center of IT delivery. Skills & Knowledge: IT Service Management, IT Operations, Customer satisfaction, IT Orchestration, IT Architecture and Innovation, IT Program Management, IT frameworks (ITIL, CoBIT, MOF etc), Financial ...