Personal Information
Organization / Workplace
Utrecht Area, Netherlands Netherlands
Occupation
Head of Service Management and Operations at Port of Rotterdam
Industry
Technology / Software / Internet
Website
http://www.portofrotterdam.com
About
Youssef brings to the table a near-perfect blend of management acumen, business savvy, technical aptitude, an unparalleled drive and work ethic, and a sense of personal entrepreneurship in meeting new challenges on a daily basis.
Field of operation:
Youssef is specialised to operate on the frontier between Business and IT, a natural bridge builder always looking to close the gap between Business and IT, constantly putting the user and customer satisfaction at the center of IT delivery.
Skills & Knowledge:
IT Service Management, IT Operations, Customer satisfaction, IT Orchestration, IT Architecture and Innovation, IT Program Management, IT frameworks (ITIL, CoBIT, MOF etc), Financial ...