Design lead, Service and Interaction at Collective Health
Industry
Design
Website
About
Through creative design research, an unusual understanding of business needs for a designer, and strong facilitation skills, I bridge the gab between design, operations, and product to build and improve service businesses.
My Specialties include:
>> Service Design
>> Design & Business Strategy
>> Interaction Design
>> Design Research
Regularly speak and teach about:
>> Service Research
>> Experience Prototyping
>> Service Design Connecting
>> Service Blueprinting and Customer Journey Development
>> Narrative as a design tool
Contact Details
Tags
service designcustomer experienceuser experienceexperience prototypingnarrativeinteraction designscenariosservice managementixdabody-storminglean uxservicesworkshopsdn
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