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Russian Federation Russian Federation
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Author, Researcher, Speaker | Education, Leadership, Innovations, Quality, Public Management, Youth, Urban Development
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About
Researcher, policy analyst and author. Fields of expertise: Business Excellence, Strategic Management, Quality Management, Organisational Self-Assessment, Business Models in Public Sector, Higher Education and Public Administration Reforms, Globalization, Sustainable Development, Japanese Management.
Author of more than 200 publications (with over 40 co-authors worldwide) including several books on quality management, performance measurement, benchmarking and excellence models, values assessment, future of education, public management and good governance. Member of editorial boards of several scientific journals.
Developer of the Management Functional Assessment Model - MFAM, the Effect...
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public administration
quality
屑械薪械写卸屑械薪褌
quality management
泻邪褔械褋褌胁芯
caf
谐芯褋褍写邪褉褋褌胁械薪薪芯械 褍锌褉邪胁谢械薪懈
public management
management
屑褍薪懈褑懈锌邪谢褜薪芯械 褍锌褉邪胁谢械薪懈械
褝褎褎械泻褌懈胁薪芯褋褌褜
邪写屑懈薪懈褋褌褉邪褌懈胁薪邪褟 褉械褎芯褉屑邪
reform
governance
distance learning
褍锌褉邪胁谢械薪懈械 泻邪褔械褋褌胁芯屑
russia
ivanovo
eipa
斜褉械薪写懈薪谐
褉械褎芯褉屑邪
褝泻褋锌械褉褌薪邪褟 芯褑械薪泻邪
谐芯褋褍写邪褉褋褌胁械薪薪芯泄 褍锌褉邪胁谢械薪懈
lifelong learning
local government
contest
service
education
online
lller
eyf
eyc
youth
european youth capital
golden ring
tourism
branding
marketing
屑邪褉泻械褌懈薪谐
懈胁邪薪芯胁芯
customer service
customer relationship management
谐芯褉芯写 薪械胁械褋褌
褌械泻褋褌懈谢褜
袠胁邪薪芯胁芯
tatarstan
斜械薪褔屑邪褉泻懈薪谐
袩褉械蟹懈写械薪褌褋泻邪褟 锌褉芯谐褉邪屑屑邪
携锌芯薪懈褟
slovenia
芯斜褉邪蟹芯胁邪薪懈械
芯褑械薪泻邪
屑芯写械褉薪懈蟹邪褑懈褟
effectiveness
police
start
distance education
education and training
谐芯褋褍写邪褉褋褌胁械薪薪褘械 褍褋谢褍谐懈
谐芯褋褍写邪褉褋褌胁械薪薪褘泄 褍褋谢褍谐懈
kpi
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