Personable team player with excellent communication skills and a passion for maximizing customer success and customer experience by consistently delivering a positive and memorable experience with every customer interaction. Using an enthusiastic, proactive and customer focused approach, my goal is to always exceed customer expectations and provide value as a customer advocate.
Specialties: Customer Success, Customer Experience (NPS, Voice of the Customer, Customer Satisfaction), Software as a Service (SaaS), Cloud Computing, Account Management, Client Relationship Management, Implementation Strategy and Delivery, Project/Program Management, Sales Engineering, Salesforce.com, Zuora, Cust...
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