Ahmed Alhaj_Graphic Resume_for linkedin
- 1. AHMED TALAL ALHAJ BUSINESS / PRODUCT DEVELOPMENT ahmed.t.alhaj@gmail.com +966-505695949 https://sa.linkedin.com/in/ahmedalhaj PROFESSIONAL EXPERIENCE EDUCATION ACCOMPLISHMENTS 2007-2008 2008-2009 2010 2011 - present Branch & ATM Site Selection Of鍖cer, NCB Evaluated 390 branches andmore than 2,000 ATMs in UAE and neighboringcountries. Trainedcross-culturalskillsbymeetingmany peoplefromdifferentculturalbackgrounds. Selected to join Management Associate Program and had career leapthrough intensivetraining. Sales Development Of鍖cer, NCB Sharpened selling skills by achieving sales target and growth while ensuring quality of credit card applications. Trained management skills by supporting more than 280 branches kingdomwide in sales and operations. Improved public speaking and communication skills by con- ducting credit card training courses and knowledge test to more than 4,000 staffs and representatives.. Of鍖cer Partnership Support, NCB Honed negotiation skills by closing various deals with service providers. Built good customer relationships by ensuring that all stakeholders requirements were attended and ful鍖lled and VIP customers were well served. Improvedproblemsolvingskillsbytrackingallchall- enges and overcome them. Project Manager in Personal Finance/ Credit Card, NCB Increase companys pro鍖tability by initiating a medi- cal insurance program with the biggest medical insur- ance company in the region . Improvecustomerexperienceandcompanyef鍖ciency bydevelopingnewsalesprocessinCreditCardInstant Issuance. Constantly鍖ndnewwaystoimprove bothcustomers satisfaction and companys pro鍖tability by initiating anddevelopingvariousnewproductandserviceinno- vations. Bachelors in Business Administration (Banking and Financing) (2004) American University of Dubai, UAE High School Diploma (2000) Carson Long Military Institute PA, USA 26,000 credit card acquisition in a month 390 branches eva- luatedthrough- outthecountry $ numerous innovations& improvements initiated #1 credit card products in Middle East 2001-2004 1998-2000 ADDITIONAL INFORMATION SKILLS LANGUAGES ITSKILLS Negotiation Skills Team Building Customer Behavior Analysis Selling Skills CustomerRelationshipManagement Project Management Technical Analysis English Arabic Ms. Of鍖ce Ms. Outlook Visio