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Personal Information
Organization / Workplace
Serbia Serbia
Occupation
EMEA Service Delivery Manager, SSC at Kuehne + Nagel
Industry
Apparel / Fashion
About
Award winning Customer Experience professional, Certified Business Continuity Manager with extensive project and people management experience. A hands on Manager with excellent communication skills. 360 view in Business service industry gained through work for the multinational service providers and BPO company, Set up more than 60 projects related to business optimization, organization and marketing for the biggest banks, financial service, media, telecommunications and FMCG companies and proven ability to consistently deliver results with remarkable insight into market trends. Won the 2009 European ECCCO Award in Manchester UK, for his activities and contribution to the Contact Cent...
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Presentations(6)Ìý

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Advanced contact center solutions
Advanced contact center solutions Advanced contact center solutions
Advanced contact center solutions
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Case study- Telekom Serbia
Case study- Telekom SerbiaCase study- Telekom Serbia
Case study- Telekom Serbia
Ìý
Prva elektronska uprava u Srbiji u gradskoj administraciji u Nišu
Prva elektronska uprava u Srbiji u gradskoj administraciji u NišuPrva elektronska uprava u Srbiji u gradskoj administraciji u Nišu
Prva elektronska uprava u Srbiji u gradskoj administraciji u Nišu
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