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Nigeria Nigeria

IT Support Consultant

Technology / Software / Internet

• Responsible for branch Technology and Systems support. • Branch Integration and Maintenance. • Procurement and Inventory taken of all IT assets. • Inform management of recurring issues. • I prepare activity report and stay current with system information, changes and updates. • I analyze and suggest resolutions on critical IT incidents/problems and change control issues. • Giving logistic support to vendors. • I ensured service delivery of IT Services which is delivered on a strict outlined Service Level Agreements (SLA) • First and second level support, including End-User support, which has to do with supporting end users on a variety of issues i.e. researches, I...