Dwight McNeill Jr Resume
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Dwight McNeill Jr. has over 10 years of experience in customer service, logistics, and education. He has a Master's degree in Strategic Communication and a Bachelor's degree in Communications. Currently he works as a Remarketing Inventory Coordinator at Enterprise Rent-A-Car where he organizes inventory, facilitates vehicle sales, and updates systems. Previously he held roles as a Service Agent, Teacher, Customer Service Representative, and Shipment Specialist. He is skilled in communication, problem solving, and adapting to new concepts.
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- 1. DWIGHT MCNEILL JR PO Box 2017 | Raeford, NC, 28376 | 251-423-3040 | dwightmcneilljr@aol.com QUALIFICATIONS SUMMARY Results-driven with an emphasis on time management and decision making Skilled coordinator with experience in the areas of problem solving and troubleshooting with minimal supervision Highly resourceful with the ability to adapt to new concepts and procedures quickly Ability to foster communication across multiple channels Strong attention to detail and precision Maintains relationships with vehicle dealers and vendors Proficient in Microsoft Word, Excel, Access and Power Point Resourceful and self-confident; can get the job done, and do it well Reputation for excellence and high quality service EDUCATION Master of Science Troy University December 2015 Major: Strategic Communication Related course work: Strategic communication theories, public relations, communication law & ethics, communication and influence, emerging media, inquiry and research, leadership and media strategies, organizational communication Overall GPA 3.7/4.0 Bachelor of Arts December 2011 Alabama State University Major: Communications Related course work: Mass media & society, newswriting, ethical issues, communication law, digital audio workstation theory, audio production, digital audio mastering. EXPERIENCE Remarketing Inventory Coordinator Enterprise Rent-A-Car June 2015 to Present Organize and account for fluctuating inventory Control the organization and inventory of parking within the facility Evaluate damage of each individual vehicle and recommend specific body/interior repair and vending Facilitate the delete process and ensure deactivated vehicles are ready to be sold. Disperse drivers daily to deliver sold vehicles to designated dealers. Secure funds for sold vehicles. Act as a liaison between the M9 delete lot and HH delete lot Updates system throughout remarketing process.
- 2. Service Agent February 2008 to June 2015 Enterprise Rent-A-Car Clean vehicle exterior by hand, brush or by operating washing equipment. Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body by hand. Determine need for and add windshield fluid, gas, oil, water and antifreeze. Assist with local automobile deliveries. Perform miscellaneous job-related duties as assigned. Used interpersonal skills to communicate to management and customers Was a contestant in the car wash contest in 2010; made it to the finals in Texas Teacher March 2014 to June 2014 Westover Middle School Developed interesting course plans to meet academic, intellectual and social needs of students. Combined discipline plan with effective measures and various lesson plans to increase concentration, participation and progress student accountability. Customer Service Representative August 2013 to March 2014 Sykes Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains financial accounts by processing customer adjustments. Contributes to team effort by accomplishing related results as needed. Shipment Specialist Erico Inc August 2012 to May 2013 Start up and stop equipment. Assist with production line in factories. Clean production area. Sweep, mop, and remove debris. Load and unload items from machines, carts, and dollies. Feed or place items onto equipment for processing.