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- 1. Eddie Lidge Tucker, GA 30084 PROGUY35ATL@GMAIL.COM - 404-989-8147 WORK EXPERIENCE Customer Service Rep Sams Mart - Sandy Springs, GA - June 2016 to Present While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. Lift and carry merchandise, including cases of beverages which may weigh 25 pounds or more, to display/ stocking areas including the beverage cooler Sweep and mop floors, dust shelves, clean outside areas which may include sloping areas, and lift and carry trash and/or containers to a disposal area. Remain in cooler, stocking shelves, in temperatures as low as 32 degrees for as long as 30 minutes. The cooler may be seen as a confined space and personal mobility is a requirement While performing the duties of this job, the employee is sometimes in an office environment, and majority of the time is exposed to outdoor weather conditions. This position will be at a Sams Mart C-store with exposure to outside elements, moving vehicles, and chemicals on a daily basis. This is a full-time position, requiring schedule flexibility surrounding business needs. Store Manager/Assistant Manager Petco - Lithonia, GA - October 2015 to May 2016 Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. Adheres to Veterinary Protocol for all sick animals. Ensures all supply back stock is worked daily and all other department back stock a minimum of three times per week. Efficiently orders live animals to maximize sales, margin and inventory. Analyzes department inventory management data and recommends areas for improvement. Ensures operational standards are maintained in the department. Ensures all animal related maintenance tasks are being completed as outlined on the Maintenance Task List. Achieves a minimum presentation standards at all times in the aquatics and companion animal areas. Partner with the Merchandise Operations Leader to ensure proper in-stock merchandise levels. Goals are achieved by reporting max changes or requested overrides are achieving I.M. grade. Efficiently organizes and prices all clearance merchandise for the department. Assists the Store Leader/Guest Experience Leader in planning out location changes needed to the grid and ad planner to maximize sales. Communicates all situations and/or conditions to the Store Leader/Guest Experience Leader that affect the store (e.g. guest complaints, item requests, inadequate inventory levels, etc.). Ensures the proper handling and documentation for all Adoption Animals. Ensures the completion of all Planograms, Cut-Ins and Reworks. Performs activities to maintain a knowledge and understanding of Store Sales and Margin reports and data. Car Technician
- 2. Enterprise Rent-A-Car - Chamblee, GA - August 2014 to October 2015 Responsibilities The Service Agent is responsible for the care and maintenance of the cars on the lot. This includes vacuuming and prepping the cars, shuttling cars to and from car washes and dealerships for servicing, car transports to and from offices, checking fluid levels, and changing tires. +Clean vehicle exterior by hand, brush or by operating washing equipment +Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body, by hand +Vacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be +required) +Determine need for and add windshield fluid, gas, oil, water and antifreeze +Perform basic maintenance check: antenna, under the hood, inside the vehicle, inside the +trunk, and outside vehicle +Verify appropriate stickers are attached to vehicle (registration, plates, etc.) +May be responsible for maintaining an inventory of cleaning supplies +May assist with local automobile deliveries +Perform miscellaneous job-related duties as assigned Accomplishments IVE HELPED MANGE THE TEAM AS WELL AS GET SOME INVENTORY AN SUPPLIES TO FACILITY IN A TIMELY MANNER..DOING THIS WITH WORKING WITH GM AN ASST.MANGER.. Skills Used INVENTORY SILLS AN WELL AN MANGEMENT SKILLS Enterprise car tech Enterprise Holdings - Chamblee, GA - August 2014 to October 2015 The Service Agent is responsible for the care and maintenance of the cars on the lot. This includes vacuuming and prepping the cars, shuttling cars to and from car washes and dealerships for servicing, car transports to and from offices, checking fluid levels, and changing tires. Clean vehicle exterior by hand, brush or by operating washing equipment Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body, by hand Vacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be required) Determine need for and add windshield fluid, gas, oil, water and antifreeze Perform basic maintenance check: antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle Verify appropriate stickers are attached to vehicle (registration, plates, etc.) May be responsible for maintaining an inventory of cleaning supplies May assist with local automobile deliveries Perform miscellaneous job-related duties as assigned Unloader/Sorter United Postal Service - Atlanta, GA - August 2008 to January 2014 Maintain work with UPS with numerous guidelines Work within deadlines to get packages to the next area with UPS equipment Maintain a steady flow to ensure production Product representative United Retail Service - May 2007 to October 2007 Building and presentation of displays to include electrical wiring and maintenance within safety
- 3. guidelines Maintain order and install material in a timely manner using a hand-held device (Symbols, Blackberry and PDA) Read, interpret, set and post all plan-o-grams Assist in training store associates to properly merchandise products and maintain presentation standards Field Service Representative Promarketing, Inc - Atlanta, GA - December 2004 to January 2007 Managed stores and maintained POC, performed set integrity, assembled and installed store fixtures, new store set-ups, product knowledge training, plan-o-gram maintenance as well as sign placement and maintenance Performed stores reset and remodel. Ability to read and interpret plan-o-grams as well as using basic handheld power tools. Experience with handheld computer such as PDA's and Blackberry. Also worked as a liaison between Home Depot stores and Promarketing. Mobile Unit Tech American Red Cross - Atlanta, GA - September 2003 to June 2004 Performed donor history and promoted good donor care during the collection of safe units of blood in phlebotomy Performed vital and hermatocrit screening as well as donor room activities. Transported loads, unloads sets up and maintained supplies and equipment in a state of readiness Shift Supervisor P .S.C.H. Inc - Queens, NY - August 2002 to February 2003 Managed programs to ensure that implementation and prescribed activities were carried out with specified objectives Assisted subordinates and supervisors in identifying and resolving problems Expedited communication between upper level management and general personnel. Dispatcher/Supervisor Clark Security & Investigation Services, Ltd - Queens, NY - October 2001 to August 2002 Dispatched security personnel to client sites for a private protective service firm Notified guards of work assignments and changes in instructions by telephone Assisted subordinates and supervisors in identifying and resolving problems Program Coordinator Pine Street Inn - Boston, MA - December 1999 to July 2000 Expedited communication between upper level management and general personnel Managed programs to ensure that prescribed activities were carried out in accordance with specified objectives Planned and developed methods and procedures for implementing programs Head counselor, Men's Inn 10/98 - 12/99 Acted as liaison between management and staff Counseled subordinates in professional, educational and personal matters Appraised interests, aptitudes and personality characteristics for vocational and educational planning
- 4. EDUCATION Sociology University of Maine - Orono, ME 1993 Computer Science Andover College - Portland, ME 1992 Business Administration Iona College - Yonkers, NY 1991 SKILLS INVENTORY SPECIALIST, PROFICIENT IN NUMEROUS COMPUTER PROGRAMS, MANAGEMENT SKILLS (10+ years), , PROFICIENT IN NUMEROUS COMPUTER PROGRAMS (10+ years), MANAGEMENT SKILLS (10+ years) ADDITIONAL INFORMATION SKILLS: Excellent communication and people skills, leadership abilities; Georgia State drivers license, Knowledge of numerous computer programs