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Organization / Workplace
San Francisco Bay Area, CA United States
Industry
Technology / Software / Internet
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About
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
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Tags
omnichannel customer experience
contact center modernization
genesys
omnichannel
cloud contact centers
workforce optimization
genesys türkiye
müşteri hizmeti
customer experience
omnichannel müşteri deneyimi
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müşteri hizmetleri
iletiÅŸim merkezi
çağrı merkezi
omnichannel iletiÅŸim merkezi
healthcare
self-service ivr
digital customer service
omnichannel etkileÅŸim merkezi
müşteri yolculukları
omnichannel iş gücü yönetimi
müşteri yolculuğu
omnichannel engagement center
customer service
platform
outbound engagement
webinar
tech
cloud
cx
forrester
compliance
digital
banking
iş gücü planlaması
iş gücü yönetimi
iş gücü
perakende bankacılık
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