Personal Information
Organization / Workplace
Veenendaal Netherlands
Occupation
Senior Advisor IT Risk and Reliability
Industry
Technology / Software / Internet
Website
About
Jaap van Ekris is a consultant specialized in Customer Satisfaction, IT Risk and Reliability and customer experience, all in the embedded software environment.
Favourite topics include:
* Safety and Reliability of Complex IT Systems
* Customer satisfaction of IT Projects
* Use of Mobile and embedded technology
Contact Details
Tags
embedded software
safety critical software
software development
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mobile phone
mobile computing
software engineering
embedded systems
mobile applications
customer retention
delivery quality
customer service
service quality
customer experience
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system engineering
risk management
information security
software testing
validation
project management
user experience design
software reliability
fault tree analysis
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fail-over
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service availability
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continuity planning
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preventive maintenance
maintenance optimisation
reliability centered maintenance
quantitative risk analysis
medical research
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graphical user interface
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questionnaire
quality management
mobile devices
4+1
pathology
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cloud
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diginotar hack
public key infrastructure
healthcare
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