Baldrige Examiner/Senior Examiner (1994 鈥� 2013)
Baldrige Panel of Judges (2000 鈥� 2002)
Chairperson, Baldrige Panel of Judges (2001 鈥� 2002)
Baldrige Alumnus Examiner (2003 鈥� 2012)
Co-author, Journey to Performance Excellence: Baldrige Health Care Leaders Speak Out, ASQ Press
Member of the Training Faculty for the Quality Texas Foundation
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