20+ years in medical device industry quality. Emphasis on Quality Systems, process / continuous improvement, internal/external audit administration, customer care, risk management, CAPA, production and process control, Lean, Six Sigma
Texas Award for Performance Excellence: Judge / Training Faculty / Senior ExaminerTexas Quality Foundation. member Board of Directors
Malcolm Baldrige National Quality Award Alumni Examiner
Goal: Quality Management for Health Care or Medical Devices
Specialties: Health Care quality improvement
Malcolm Baldrige National Quality Award criteria: application development and review
Quality Systems for Medical Devices
Lean Six Sigma
Voice of Customer Service
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