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Curriculum Vitae
Lloyd Miller
8 Ashgap Lane
Normanton
Wakefield
West Yorkshire
WF6 2 DU
Tel: 07733456662
Personal Profile
An ambitious, competent and conscientious manager with excellent organisational
skills. Used to working as part of a team while capable of working on my own
initiative. A natural motivator of others using a range of differing techniques to help
others achieve results. Builds and maintains effective relationships with customers,
colleagues, peers and 3rd parties.
Qualifications:
 NVQ Level 3 Management
 First Choice Leadership
 Health & Safety
 Accident Investigation
 Performance Review
 Sickness & Absence
 Substance Misuse
 Breath Testing Procedures
 A working knowledge of Microsoft Office programs
 Working knowledge of CMS database
 Full unendorsed driving license
Project Support Manager
Project Support Manager in the Community Healthcare Additional Deliveries Solutions
(CHADS) is to contact customers via Customer Service database, relating to small
delivery solutions. I meet up with Practice Managers to discuss changes to the Out of
Hours delivery project. The aim of this project is to utilise the existing small delivery
vehicles when the fleet would usually be standing idle. Using this fleet, deliveries can
move more efficiently, reducing our Carbon Footprint with a view to ultimately reducing
cost to the business.
I manage myself and my time travelling around to meet the needs of the customer via
appointments, working alone either on the road, at the customers site or in the
Normanton depot.
KEY RESULT AREAS:
 Liaise with Practice Managers and District Nurses to discuss delivery issue and
changes to the delivery profiles
 Liaise with Transport Managers to discuss viability of changes to delivery routes
 Liaise with Customer Service Manager over proposed changes to Customer routes
and delivery dates
 Meet with local building companies to arrange daily price fixings for fitting of
Rollaboxes to customer sites
 Assist the Sales Team in setting up a GP profile
 Aided in setting up 5 new customer accounts
 Liaising with Sales Team in resolving customer issues
Employment:
NHS Supply Chain Sept 2012  2013
Normanton, Wakefield
Project Support Manager (CHADS)
Working on various departments through a Project Leadership to achieve growth and
sales.
Details of the role are as outlined above.
NHS Supply Chain May 2002  Sept 2012
Normanton, Wakefield
First Line Manager
Working on various departments with ten years experience, most recently working
on the Receipts department.
Line management responsibility for development, performance management and Human
Resources practices and policies.
Communicate and liaise with senior management to maintain and improve performance,
quality and accuracy.
Supervise a programme of quality checks within the warehouse operation, ensuring that
procedures are followed and service levels maintained.
Produce management reports relevant to key performance areas.
Liaise with relevant departments to ensure effective action is taken to produce high
standards and deadlines are achieved.
Supervise quality checks with teams on Receipts to promote First Choice customer
satisfaction.
Receive goods into the warehouse following necessary procedures, completing the
relevant documentation to the required standard and resolve queries and problems,
liaising with the necessary departments.
Undertake audits of MHE
NHS Supply Chain May 2011  Aug 2011
Normanton, Wakefield
Acting Shift Manager
Organize all activities & assign jobs accordingly for staff.
Planning, Organizing and Controlling of Warehouses over-all operations.
Plan warehouse resources and activities in relation to company objectives and set
KPIS.
Developing staff of within the warehouse by internal/on-job training.
Follow up & control daily absence and over time.
Ensure that workplaces health and safety requirements are met and take
responsibility for the security of the building and stock.
Maintain housekeeping of warehouse and surrounding area.
Audit of daily labour and cost reports.
Improvement & development of warehouse.
Promote constant motivation among staff to strive for an efficient and
effective warehouse administration.
Running shift with safety and efficiency as priorities.
NHS Logistics November 2002  Nov 2010
Normanton, Wakefield
Operations Team Leader
Working within the warehouse, my role was to increase operational performance
effecting all departments. One of the methods I helped introduce to enable this was to
move fast moving stock lines closer to the Dispatch department to reduce traveling
time increasing performance rate.
In this role I worked closely with the Location Management team to help identify
faster moving stock lines using the HIPS database.
Locating Line Items and Customer Demand the lines was moved to the end of
racking locations.
I have also undertaken numerous projects over several years helping maintain high
standards in Health and Safety and performance.
Ive worked closely over the years with Customer Services working on Dispatch,
attending meetings to look at the process of deliveries and identifying problem
solving. Ive also visited outside Customers to help resolve underlying problems
helping in Customer satisfaction
An in-depth knowledge of the RESUS warehouse management system is required, as
there are many links and dependencies on concurrent background system and
operations processes.
CurriculumVitae Lloyd Miller Updated 2016
CurriculumVitae Lloyd Miller Updated 2016
CurriculumVitae Lloyd Miller Updated 2016
CurriculumVitae Lloyd Miller Updated 2016
CurriculumVitae Lloyd Miller Updated 2016
Hobbies and Interests
A keen family man driving my son to football matches
I play 5 aside football with work colleges.
I like to do walking/camping in rural areas.
I use my home PC to keep in contact with friends who have moved abroad, via email
and online chats.
References & Reference Letters
Letters
K Eastwood (Shift Manager)
D Pettener (General Manager)
Reference
John Whiteley
Shift Manager
NHS Supply Chain
Foxbridge Way
Normanton Industrial Estate
Normanton
West Yorkshire
WF6 1TL
Telephone: 01924 328705
Hobbies and Interests
A keen family man driving my son to football matches
I play 5 aside football with work colleges.
I like to do walking/camping in rural areas.
I use my home PC to keep in contact with friends who have moved abroad, via email
and online chats.
References & Reference Letters
Letters
K Eastwood (Shift Manager)
D Pettener (General Manager)
Reference
John Whiteley
Shift Manager
NHS Supply Chain
Foxbridge Way
Normanton Industrial Estate
Normanton
West Yorkshire
WF6 1TL
Telephone: 01924 328705

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CurriculumVitae Lloyd Miller Updated 2016

  • 1. Curriculum Vitae Lloyd Miller 8 Ashgap Lane Normanton Wakefield West Yorkshire WF6 2 DU Tel: 07733456662 Personal Profile An ambitious, competent and conscientious manager with excellent organisational skills. Used to working as part of a team while capable of working on my own initiative. A natural motivator of others using a range of differing techniques to help others achieve results. Builds and maintains effective relationships with customers, colleagues, peers and 3rd parties. Qualifications: NVQ Level 3 Management First Choice Leadership Health & Safety Accident Investigation Performance Review Sickness & Absence Substance Misuse Breath Testing Procedures A working knowledge of Microsoft Office programs Working knowledge of CMS database Full unendorsed driving license Project Support Manager Project Support Manager in the Community Healthcare Additional Deliveries Solutions (CHADS) is to contact customers via Customer Service database, relating to small delivery solutions. I meet up with Practice Managers to discuss changes to the Out of Hours delivery project. The aim of this project is to utilise the existing small delivery vehicles when the fleet would usually be standing idle. Using this fleet, deliveries can move more efficiently, reducing our Carbon Footprint with a view to ultimately reducing cost to the business. I manage myself and my time travelling around to meet the needs of the customer via appointments, working alone either on the road, at the customers site or in the Normanton depot.
  • 2. KEY RESULT AREAS: Liaise with Practice Managers and District Nurses to discuss delivery issue and changes to the delivery profiles Liaise with Transport Managers to discuss viability of changes to delivery routes Liaise with Customer Service Manager over proposed changes to Customer routes and delivery dates Meet with local building companies to arrange daily price fixings for fitting of Rollaboxes to customer sites Assist the Sales Team in setting up a GP profile Aided in setting up 5 new customer accounts Liaising with Sales Team in resolving customer issues Employment: NHS Supply Chain Sept 2012 2013 Normanton, Wakefield Project Support Manager (CHADS) Working on various departments through a Project Leadership to achieve growth and sales. Details of the role are as outlined above. NHS Supply Chain May 2002 Sept 2012 Normanton, Wakefield First Line Manager Working on various departments with ten years experience, most recently working on the Receipts department. Line management responsibility for development, performance management and Human Resources practices and policies. Communicate and liaise with senior management to maintain and improve performance, quality and accuracy. Supervise a programme of quality checks within the warehouse operation, ensuring that procedures are followed and service levels maintained. Produce management reports relevant to key performance areas. Liaise with relevant departments to ensure effective action is taken to produce high standards and deadlines are achieved. Supervise quality checks with teams on Receipts to promote First Choice customer satisfaction. Receive goods into the warehouse following necessary procedures, completing the relevant documentation to the required standard and resolve queries and problems, liaising with the necessary departments. Undertake audits of MHE NHS Supply Chain May 2011 Aug 2011
  • 3. Normanton, Wakefield Acting Shift Manager Organize all activities & assign jobs accordingly for staff. Planning, Organizing and Controlling of Warehouses over-all operations. Plan warehouse resources and activities in relation to company objectives and set KPIS. Developing staff of within the warehouse by internal/on-job training. Follow up & control daily absence and over time. Ensure that workplaces health and safety requirements are met and take responsibility for the security of the building and stock. Maintain housekeeping of warehouse and surrounding area. Audit of daily labour and cost reports. Improvement & development of warehouse. Promote constant motivation among staff to strive for an efficient and effective warehouse administration. Running shift with safety and efficiency as priorities. NHS Logistics November 2002 Nov 2010 Normanton, Wakefield Operations Team Leader Working within the warehouse, my role was to increase operational performance effecting all departments. One of the methods I helped introduce to enable this was to move fast moving stock lines closer to the Dispatch department to reduce traveling time increasing performance rate. In this role I worked closely with the Location Management team to help identify faster moving stock lines using the HIPS database. Locating Line Items and Customer Demand the lines was moved to the end of racking locations. I have also undertaken numerous projects over several years helping maintain high standards in Health and Safety and performance. Ive worked closely over the years with Customer Services working on Dispatch, attending meetings to look at the process of deliveries and identifying problem solving. Ive also visited outside Customers to help resolve underlying problems helping in Customer satisfaction An in-depth knowledge of the RESUS warehouse management system is required, as there are many links and dependencies on concurrent background system and operations processes.
  • 9. Hobbies and Interests A keen family man driving my son to football matches I play 5 aside football with work colleges. I like to do walking/camping in rural areas. I use my home PC to keep in contact with friends who have moved abroad, via email and online chats. References & Reference Letters Letters K Eastwood (Shift Manager) D Pettener (General Manager) Reference John Whiteley Shift Manager NHS Supply Chain Foxbridge Way Normanton Industrial Estate Normanton West Yorkshire WF6 1TL Telephone: 01924 328705
  • 10. Hobbies and Interests A keen family man driving my son to football matches I play 5 aside football with work colleges. I like to do walking/camping in rural areas. I use my home PC to keep in contact with friends who have moved abroad, via email and online chats. References & Reference Letters Letters K Eastwood (Shift Manager) D Pettener (General Manager) Reference John Whiteley Shift Manager NHS Supply Chain Foxbridge Way Normanton Industrial Estate Normanton West Yorkshire WF6 1TL Telephone: 01924 328705