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Vicky Davey has over 15 years of experience in administrative, customer service, and transportation roles. She is currently a production planner and weighbridge operative at Forfarmers, where she plans production, checks formulas and product specifications, and manages internal and external stock levels. Previously, she worked as a transport coordinator and driver supervisor where she planned routes, managed driver schedules and ensured regulatory compliance. She is proficient in Microsoft Office, transport management systems, and prides herself on providing high quality work under demanding conditions.
final cv
- 1. Vicky Davey 7 Station Road Cullompton Mobile: 07921-160102 Vdavey@hotmail.com Transport co-or dinator & Supervisor Assistant Profile Administrative support professional offering versatile office management skills and proficiency in a variety of transport planning programs. Strong planning / project skills and a problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Able to make things happen even when others cannot see the possibilities. Sound understanding of the basic principles of Health and Safety needed to ensure safe work practices are adhered to. Ability to communicate at all levels. Day to Day management of drivers whilst on the road, ensuring a variety of legal compliances are adhered to. Talent for quickly mastering subjects and seeing practical solutions to any problems. Described as both flexible and versatile and able to maintain a sense of humour under pressure. Poised and competent with demonstrated ability to easily overcome objections and obtain buy in from staff. Thrives in deadline-driven environments. Excellent team-building skills. Take pride in my ability to provide high quality work in a very challenging environment. Education Cullompton Community College East Devon College 2001 - 2003 Relevant education: Preparing for work in business Organisations Business Organisation and People Professional Office Procedures GCSE Grade C in English, Maths, Science A level equivalent Professional Development: NVQ Level 3 in Business Administration Key Skills Office Skills: NVQ Level 3 in Business Administration Office Management Records Management Data Input Spreadsheets/Reports Event Management Detailed planning Database Administration Communication Front-Desk activities Management Support Transport Control and Driver Co-ordination Computer Skills: MS Word MS Excel MS PowerPoint SAP MS Outlook MS Project (but not proficient) Peracto Webflex Tachomaster MS Publisher Windows Manpack DSL Experience BOCM Paul (Forfarmers) Exeter August 2012, current employment I am currently working at Forfarmers as a production planner/weighbridge operative. My original role was to weigh in and out the vehicles that arrive across the weighbridge during the day. The last 3 yrs I have enjoyed learning the different products and experience in the animal feed business. I have now progressed into the planning side of production where I take into account all the orders and put a plan together to allow the mill to produce which products are needed following a cross contamination matrix to allow the mill to run easily. Every month we have new formulas sent to us where I proceed to check that each product has the correct BOM against it and if not change accordingly. I also take care of the stock control of feed internally and externally, I order all the external stock that is required, I physically do a stock take every week to make sure that the stocks are always correct. Watson Fuels Kentisbeare May 2011 to February 2012 I was employed at Watson to be a router. I fulfilled this task and many others. The roles I carried out consisted of planning the drivers for their everyday deliveries, inserting tachos on to Tachomaster, authorising holidays looking after the stock levels of fuel, timesheets, general enquires from the drivers. Also contributed to new ways of debriefing drivers and keeping their lead times to a minimum. Gregory Distribution Ltd. Cullompton September 2003 to 2011 Handled multifaceted transport tasks (e.g., Order entry, driver debrief, delivery management and collection control). Fill in for supervisors within the transport office. Supervisor in the administration dept. Thought through and implemented many of the day to day operational procedures that have been adopted, by my
- 2. department, overcoming some initial objections encountered along the way with reasoned debate and enthusiasm. Able to think on my feet to change and adapt complex plans to overcome the day to day obstacles encountered in a very busy traffic office. The results of the plans have recently been measured at over 99% successful. Quickly became a trusted assistant known for can-do attitude, flexibility and high-quality work with a high accuracy rate. Obtained an NVQ3 whilst in full employment whilst maintaining full concentration on my demanding role. Highlights: Communicated effectively with multiple departments to plan meetings and prepare meeting notes for line management as required. Established strong relationships to gain support and effectively achieve great results. Entrusted to manage office in the supervisors absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official company correspondence if required. Co-developed comprehensive, 60-page training manual that enabled faster inductions for newly hired agency staff. I made the recommendations which made the manual Key to the staff we take on. Developed innovative PowerPoint presentation used by the Office to get difficult points across to drivers. Earned excellent marks on performance reviews, with in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service. Able to defuse potentially volatile situations resulting from build ups of stress and frustration. Developed man management skill which are assertive but not bossy and use reason arguments in order to introduce change to a team know for its conservative attitude. Trained all drivers and office staff on new procedures. Lead to capture of data at over 95%. The courses are always full and met with genuine enthusiasm. Set up schedules for both inspections of equipment and services for the pieces of inventory placed under my control The ability to firmly take drivers to task in order ensure company policies are carried through is key in my day to day role, so am well versed in successful conflict management. Product Development Cullompton September 2000 to 2004 As a Telesales operator having to find my own lead helped me develop many valuable skills. These include sourcing information, communication skills and interpersonal interactions and honed my ability to make quick assessments. Working as part of a small but successful team was enjoyable and my ability to hit target was well rewarded. The ability to work within an environment of Continual improvement and high quality standards were key my success in this role