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Michael Dickerson resume
- 1. MICHAEL J. DICKERSON 54410 Ego Dr. | Macomb, MI 48042 | 586-295-9334 | Michael.J.Dickerson@hotmail.com www.linkedin.com/in/michaeldickerson2 SALES PROFESSIONAL - CUSTOMER SERVICE SPECIALIST-ACCOUNT MANAGER Sales professional that utilizes strong selling and interpersonal skills, training, and educational background to develop and maintain business relationships, necessary to lay the foundation for growth and profitability. With more than eight years of experience, a "go getter" attitude, and the c ompetitive nature to win. Devoted to make an immediate impact in a competitive and challenging environment . CORE COMPETENCIES B2B Sales, Marketing and Contract Negotiations Consultative Sales Presentations Building Strategic Sales Plan Relationship Building Analyze Reports/o Implement Plan of Action Coach / Train Situational Sales Techniques PROFESSIONAL EXPERIENCE Publicis Touchpoint Solutions, Port Huron, MI 11/2014-Present Diabetes Sales Specialist Sales of Astrazenecas oral type 2 diabetes products (Onglyza,Kombiglyze XR, Farxiga and Xigd uo XR) to Primary Care Physicians , Family/General Practice within an assigned territory. Awarded Leader Among Peers Award during National Selling Simulations Training, November 2014. Sole award given in our training class of roughly sixty employees. Award was based on leadership abilities and product knowledge. Average 20% higher percentage of actual reach among call plan target amongst Detroit Diabetes Team. This was achieved by proactively organizing a weekly ro uting schedule that maximizes reach and frequency. Lead team in call average with 10.8 calls per day. The expectation average of calls per day is 8.5 calls per day. Effective pre-call planning and setting individual goals per visit created an efficient time management resource. District Harmony Champion. This is a role appointed by a district manager to team member that demonstrates leadership, hard work, product knowledge, and teamwork. The harmony champion conducts presentations during meetings and conference calls and serves as a captain during national meetings. Actavis , Southfield, MI 2013-11/2014 (Formerly Forest Laboratories) Territory Representative Sales of Forest Laboratories mental health and hypertensive products (Viibryd, Fetzima, Saphris, Namenda XR, and Bystolic) primarily to Psychiatrists, Neurologists, Cardiologists, General/Family Practices and Internal Medicine within assigned territory. Awarded Most likely to Succeed by peers during initial training April 2013 based on product knowledge and the ability to sell the benefits of Forest products. Consistently led team with new doctors prescribing Forest products by increasing frequency of visits and performing full office calls to the entire staff (nurses, PAs, MAs, students, receptionists). Awarded Rep of the Quarter for Q1 2014 based on leadership, overall sales, and impact within territory. Ranked 16th in the Nation Q2, 2013 for sales of hypertensive product Bystolic by analyzing key potential writers and implementing a strategic, reach and frequency report. Accomplished a ranking of 22nd for National Contest for new scripts written on newly launched product (Namenda XR) by analyzing high adopters of new Dementia medications and targeting those doctors.
- 2. Michael J. Dickerson Page 2 Comcast Business Class , Sterling Heights, MI 2012-2013 Business Account Executive Sold new telecommunication services for local small to medium size businesses through cold calling and following up on generated leads. Generated leads from referrals gained through relationship building and networking within territory. Successfully averaged 149% of quota for revenue and sales of products. Achieved by aggressively cold calling accounts and created log of clients that did not buy initially but had potential and followed up. Achieved highest percentage to quota amongst teameach month during first three months. Recognized for ranking in the top 10% of division with generated revenue and sales of telecomproducts. Generated B2B sales by consultative selling and negotiating contracts tailored to meet clients specific needs. Actively networked with the Sterling Heights/Warren Chamber of Commerce that led to a 20% increase in referrals from previous quarter. Enterprise Rent a Car, Farmington Hills, MI 2005-2012 Branch Manager Managed two rental offices with a team of 10 employees. Provided formal and informal sales presentations to decision makers of referral sources to generate new business and maintain existing business. Increased market share by developing and maintaining client/business relationships. This was accomplished through cold calling and marketing to local company accounts, body shops, dealerships, and repair facilities. Successfully managed the 5th largest branch in the state of Michigan with satellite office through leadership and accountability that generated $520K in sales annually. Averaged 11% growth in vehicle fleet during tenure by forecasting and identifying customer needs through analyzing reports from previous month/year. Averaged 7% increase in operating profit during tenure by minimizing costs and increasing sales by 22%. Awarded #1 Branch Manager, in tri-county region, seven times and placed in top ten ranking 18 times during tenure. Coached, trained and motivated employees to develop ownership of careers by hosting one on one meetings and designing an action specific plan to achieve desired results. EDUCATION WALSH COLLEGE OF BUSINESS, TROY MI Bachelor of Business Administration Graduated with School Honors - Cum Laude Earned Additional e-Marketing Certification