Personal Information
Organization / Workplace
Egypt Egypt
Occupation
Customer Service supervisor
Industry
Human Resources / Recruitment
About
• Customer Services Supervisor at Alarabia Group(Trading and Manufacturing)
o From 7/2012 till now.
Responsibilities:
 Supervises and coordinates activities of workers engaged in customer service activities.
 Plans, prepares, and devises work schedules, according to budgets and workloads.
 Observes and evaluates workers' performance.
 Issues instructions and assigns duties to workers.
 Trains and instructs employees.
 Hires and discharges workers.
 Produce Customer Service reports for the Marketing Manager on a monthly basis.
 Develop the Customer Service Assistants to improve their skills and confidence in performing all aspects of their role.
• Custome...
Contact Details
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