At Middlesex Consulting, we partner with Capital Equipment services teams to:
Help the services teams of manufacturing and distribution companies create customer value.
Develop ongoing revenue and profit streams by identifying, pricing and commercializing value-added solutions.
Assist companies define and implement warranty policies, perform Go-to-Market assessments for new services and products
Aid companies planning to migrate from being Product centric towards becoming Customer centric
Perform Service Operations assessments which provide actionable insights for improving financial returns and increasing customer satisfaction and loyalty.
Specialties:
Customer value ...