Specialising in user experience research, strategy and design.
My user research experience spans across a variety of platforms and devices. I have managed and run research projects internationally in English and French.
Specialties:
- User research: lab and remote user testing, contextual methods, mobile, guerrilla ('pop-up')
- Evaluation: expert reviews, customer journey mapping, competitor analysis
- Innovation: ideation and co-creation workshops, focus groups, requirements gathering
- Design: personas, sketch-wireframes, paper prototyping
- Soft skills: presenting, reporting, moderating and facilitating workshops
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