Specialist / Generalist
Service request handling and solving. Database lifecycle management. Part of developing a local support team in to a global environment (+60 000 endusers). Experienced in different types of support models (local/ global/ follow-the-sun). Problem management.
Senior Specialist/ Development / Financial
Application development coordinator. 5-years experience of application development e.g. bug reports, testing and problem solving. Co-operation with teams within company and subcontractors. Knowledge management and knowledge transfer in various situations. Understanding of contracts, financial and outsourcing related matters.
Management
Process and strategy un
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