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Stephen Kwan
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San Francisco Bay Area, California United States
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Lucas Professor of Service Science at San Jose State University
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Education
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service standards service science iess 2018 history of computing
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Service Science Research and Service Standards Development

6 years ago 鈥� 81 Views

Measuring Integration Service Quality Gap in A Service System Network

9 years ago 鈥� 2099 Views

Globalization and Standards: Supply Chain Operations, Strategy and Infrastructure, May 18-19, 2015

9 years ago 鈥� 671 Views

US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15

9 years ago 鈥� 1924 Views

INFORMS 2014 - The Integration Quality Gap in Service System Networks

10 years ago 鈥� 861 Views

Using Analogies to Frame a Value Proposition

11 years ago 鈥� 1847 Views

Serviceology 2013: Fundamental Concepts and Premises of Service Science

11 years ago 鈥� 1145 Views

Servicology 2013 workshop

11 years ago 鈥� 1153 Views

Tsring-hua University Workshop File 2 of 2 12/07/12

12 years ago 鈥� 434 Views

Yuan Ze University - Service Design Basics, 12/6/2012

12 years ago 鈥� 926 Views

Introduction to SSMED for 119A, Nov 2012

12 years ago 鈥� 704 Views

China and the World: Trade, Innovation and its role in the WTO

12 years ago 鈥� 835 Views

Moving from B2X to B2X2Y Value Propositions in Service System Networks

12 years ago 鈥� 985 Views

IJCSS 2012 Work Shop - An MBA Course on Service Innovation

12 years ago 鈥� 539 Views

IBM Service Science & Innovation Community of Practice 3/6/2012

12 years ago 鈥� 850 Views

Interntional Symposium On Service Systems Science 2012 Kwan

12 years ago 鈥� 566 Views

Kwan 2012 Research Projects Topics

12 years ago 鈥� 374 Views

Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.

13 years ago 鈥� 430 Views

SIGSVC 2011

13 years ago 鈥� 348 Views

IBM SJSU 2011

13 years ago 鈥� 501 Views