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PERSONAL DETAILS ERNEST
- 1. PERSONAL DETAILS SURNAME : THOMPSON FIRST NAMES : ERNEST HOPE RESIDENTIAL ADDRESS : 60 OLYMPIC STREET ALPINE PARK MITCHELLS PLAIN 7785 CONTACT NUMBERS : 072 400 1490 ID NUMBER : 6903155245086 MARITAL STATUS : MARRIED DEPENDANTS : THREE RELIGION : CHRISTIAN HOME LANGUAGE : ENGLISH OTHER LANGUAGES : AFRIKAANS DRIVERS LICENSE : CODE 10 + PDP (C1) HEALTH : EXCELLENT
- 2. EDUCATION LAST SCHOOL ATTENDED : : MARIST BROTHERS HIGHEST STANDARD PASSED : COMPLETED G C E O LEVEL END OF 1991 SUBJECTS : ENGLISH BIBLE STUDY HISTORY GEOGRAPHY AGRICULTURE SCIENCE COMMERCE COMPLETED : MATRIC 2002 SUBJECTS PASSED : ENGLISH BIOLOGY BUSINESS ECONOMICS ECONOMICS ACCOUNTS S A CRIMINOLOGY ETHNOLOGY TERTIARY EDUCATION ACADEMY OF LEARNING : JULY 1993 NOVEMBER 1994 SUBJECTS PASSED : INTRODUCTION TO COMPUTERS MS DOS WORDPERFECT 5.1 LOTUS 123 DIPLOMA IN INTRODUCTION TO WINDOWS UNIVERSITY OF DURBAN : AUGUST -2007 SEPT- 2008 NQF LEVEL 3 : BUSINESS FUNDAMENTAL PROGRAMME SUBJECTS PASSED : LIFE SKILL : COMMUNICATION : CRITICAL LANGAUGE USAGE : UNDERSTANDING THE BUSINESS : NUMERACY AND ACCURACY : CUSTOMER CARE : ORAL COMMUNICATION AND WRITING
- 3. SKILLS VARSITY COLLEGE : Jan - 2012 Jan 2013 NQF LEVEL 3 : OPERATION MANAGEMENT PROGRAMME OUTLINE : WHAT IS OPERATION MANAGEMENT : FORECASTING : DESIGN OF GOODS AND SERVISE : PROCESS DESIGN STRATEGY AND MANAGEMENT : QUALITY MANAGEMENT : QUALITY TOOLS AND TECHNIQUES : SUPPLY CHAIN MANAGEMENT : INVENTORY MANAGEMENT : MATERIALS REQUIREMENTS PLANNING (MRP) : CAPACITY PLANNING : AGGREGATE PLANNING : SHORT TERM SCHEDULING : OPERATION MANAGEMENT CHALLENGES PURCHASING & SUPPLY MANAGEMENT PROGRAMME OUTLINE : THE PURCHAING IN PERSPECTIVE : THE TASK OF PURCHASING MANAGEMENT : THE PURCHASING FUNCTION AND RELATED CONCEPTS : SUPPLIER EVALUATION AND SELECTION : THE MANAGEMENT OF QUALITY IN PURCAHASING AND SUPPLY : DETERMINING PURCHASING PRICE : INVENTORY MANAGEMENT : NEGOTIATION IN PURCHASING AND SUPPLY MANAGEMENT : INTERNATIONAL PURCHASING : PURCHASING CAPITAL EQUIPMENT : PURCHASING FROM SMALL BUSINESS NQF LEVEL 4 : UNIVERSITY OF JOHANNESBURG CERTIFICATE : ROAD TRANSPORT MANAGEMENT SUBJECTS : MANAGEMENT IN ROAD TRANSPORT : LEGISLATION IN ROAD TRANSPORT : SUPPLY CHAIN MANAGEMENT : OPERATION AND TECHNICAL MANAGEMENT : FREIGHT SPECIALISATION CURRENT DOING DIPLOMA IN ROAD TRANSPORT MANAGEMENT WITH UNIVERSITY OF JOHANNESBERG
- 4. EMPLOYMENT HISTRORY CURRENT JOB COMPANY : SASKO BAKERY T/A CAPE BAKERY POSITION HELD : DISTRIBUTION ROUTE CONTROLLER DURATION : AUGUST 2007 DUTIES : ROUTE PLANNING AND STAFF ALLOCATION. VEHICLE UTILISATION ACORDING TO LOADING CAPACITY. ASSIGNING VEHICLES & TRACKING ON DAILY ROUTE MANAGER (DRM) MAINTAIN DELIVERIES TIMOUSELY, LIASE WITH CUSTOMERS KEEPING INFORMED CONSTANTLY. MANAGE SERVICE LEVEL TO External & INTERNAL CUCTOMERS SUCH AS DESPATCH AND PRODUCTION & OFFICE ADMINISTRATION COMPLETION OF CLOCK CARDS FOR THE DRIVERS AND VAN ASSISTANTS AT THE END OF EVERY WEEK. LEAVE PLANNING FOR DRIVERS AND VAN ASSISTANTS. UPDATE MANAGEMENT REPORTS AND RECORD ALL DEVIATIONS ON DAILY INITIATE HEARING WHEN STAFF DO NOT COMPLY. MAINTAIN THE HEALTH AND SAFETY ACT TO ENSURE ALL STAFF COMPLY WITH THE RULES AND REGUGATIONS. MAINTAIN AND CONTROL DRIVERS ACCOUNTS ENSURING THAT THEY ARE UP TO DATE ON WEEKLY BASIS. DRIVER DEBRIEFING ON THE TIME OF RETURNING FROM THE ROUTE COMPANY : METROFILE POSITION HELD : VAULT ADMINISTRATOR DURATION : JAN 2002 JULY 2007 REASON FOR LEAVING : GREENER PASTURES AND CAREER : ADVANCEMENT DUTIES : INPUT DAILY RETURNS FORMS & PRINT DAILY DELIVERY NOTES. LIASE WITH CLIENTS, DO CYCLE COUNT ON A DAILY BASIS ON AVAILABLE STOCK. MAINTAIN HELP DESK AND ADMINISTER CLIENT REQUESTS, RECEIVE AND DESPATCH TAPES AND CONTAINERS.
- 5. STOCK TAKING OF DATASURE AND MAG MONTHLY. RESPONSIBLE FOR FILING AND CORRESPONDENCE. BUILDING AND MAINTAINING CUSTOMER RELATIONSHIPS. DELIVERY AND COLLECTION OF TAPES AND CONTAINERS ALSO HELP IN THE UPLIFTMENT USING TRUCKS TO COLLECT BULK BOXES AND DOCUMENTS. VEHICLE UTILISATION FOR THE DESPATCHING OF DELIVERIES AND COLLECTION OF BOXES AND RECYCLE BIN FROM DEFERENT POINT IN THE WESTERN CAPE. ADDITIONAL DUTIES VISITING THE EXSITING CUSTOMERS UPDATING THE EXSITING CONTRACTS AND ALSO INTRODUCING THE NEW PRODUCTS AND THE NEW PROCEDURES. TO IMPROVE THE SERVICE AGREEMENT. ROUTE PLANNING FOR THE FOLLOWING DAY, CAPTURE THE DAILY STATS. HELD MEETINGS WITH THE HEAD OF THE DEPARTMENT. MAINTAING THE LEVEL OF THE USABLE RESOURCES SUCH AS CONTAINERS AND BOXES. YEAR : APR 1999 DEC 2001 DEPARTMENT : DESPATCH POSITION HELD : TEAM LEADER DUTIES : MANAGE AND CONTROLL THE TEAM OF THE RETRIEVALS. TO MAKE SURE EVERYTHING DUE FOR THE DAY IS DESPATCHED ON TIME AS WELL AS URGENT DELIVERIES. DO FOLLOW UP ON THE MISSING BOXES, LIASING WITH CUSTOMERS UP TO THE MANAGEMENT LEVEL. VEHICLE ALLOCATION FOR THE DESPATCHING OF THE DELIVERIES. MAINTAIN, MONITOR AND CONTROL QUALITY SERVICES DELIVERED TO THE CUSTOMERS KEEPING THE SERVICE RECORDS OF THE VEHICLES. YEAR : FEB 1998 - MAR 1999 DEPARTMENT : SPECIAL SERVICES POSITION HELD : TEAM LEADER DUTIES : MANAGE TEAM AND CONTROL EQUIPMENTS INCLUDING CONTAINERS PALLETS AND TROLLYS. PLANNING DAY TO DAY OPERATION DUTIES FOR THE TEAM. MAINTAIN, MONITOR AND CONTROL THE QUALITY OF SERVICE TO THE CUSTOMERS. BUILD AND MAINTAIN STRONG CUSTOMER RELATIONSHIPS. MAKE SURE EVERYTHING IS DESPATCHED ON TIME THAT INCLUDES URGENT DELIVERIES.
- 6. SORTING THE QUERIES AND MAKE FOLLOW UPS AND REPORT BACK TO THE CUSTOMERS. TAKING A FULL RESPONSIBILITY OF THE DESPATCHING AND RECEIVING OF THE CONFIDENTIAL CLIENTS FILES AND DOCUMENTS, ASSIST THE HELP DESK TAKING REQUEST OVER THE TELEPHONE AND ALSO PROCESS IT. YEAR : JULY 1994 JAN 1998 DEPARTMENT : WAREHOUSE POSITION HELD : WAREHOUSE ASSISTANT DUTIES ALL GENERAL DUTIES IN THE WAREHOUSE SUCH AS RECEIVING ALL BOXES AND FILES. SCAN ALL THE RECEIVED GOODS INTO THE SYSTEM, GIVING LOCATION TO THE BOXES AND FILES READY TO BE LOCATED. RETRIEVAL OF BOXES AND FILES FROM THEIR RESPECTIVE LOCATION AND PROCESS THEM TO BE DESPATCHED. REFERENCES CONTACT PERSON : Janse Van Rensburg (Cape Bakery) POSITION HELD : Distribution Manager CONTACT NUMBER : 021 657 4110 CELL NUMBER : 079 522 5404 CONTACT PERSON : CHARMAINE VAV RHYN (Metro File) POSITION HELD : SALES ADMINISTRATOR CONTACT NUMBER : (021) 380 8946 CELL NUMBER : 083 282 4866
- 7. SUMMARY OF MY DEVELOPED ABILITIES MY CAREER HAS ENABLED ME TO: BUILD PRACTICAL AND THEORETICAL KNOWLEDGE OF ADMINISTRATIVE DUTIES, MANAGEMENT AND SERVICE EXCELLENCE. WORK EFFECTIVELY WITH PEOPLE ON ALL LEVELS. MANAGE CHANGE EFFECTIVELY. WORK AS PART OF A FOCUSSED MANAGEMENT TEAM. I AM AN AMBITIOUS INDIVIDUAL WHO CAN ACHIEVE ANYTHING I SET MY MIND TO. I LOVE WORKING WITH PEOPLE, I AM RELIABLE AND LOYAL. MY PRIMARY MOTIVATION IN MY CAREER IS TO REACH MINE, AND MY COMPANYS GOALS TO THE BEST OF MY ABILITY. I PRIDE MYSELF IN BEING METICULOUS AND HARD WORKING. I AM CURRENTLY LOOKING FOR A POSITION IN A FIELD WHERE I CAN FULLY UTILISE AND EXPAND UPON MY PRESENT SKILLS AND WORKING KNOWLEDGE. I ENJOY WORKING IN A BUSY ENVIRONMENT WITH ENERGETIC AND GOAL-ORIENTATED PEOPLE.